Regional Manager of Practice Transformation

About Grace at Home

Grace at Home is an innovative health and care company on a mission to eliminate barriers and to improve care in high-need, urban and rural communities. Grace at Home’s purpose is to every day improve the health and well-being of those who need care the most – in their homes and communities.

Overview

The Regional Practice Transformation Manager is a key leadership role responsible for guiding and developing a regional team of Practice Facilitators who support primary care practices participating in value-based care models. In partnership with the enterprise practice facilitation team and in close collaboration with Network, Clinical, and Business leaders, this role aligns on strategic priorities and drives effective regional execution to improve practice performance across value-based care contracts. The Manager provides performance oversight and people leadership to ensure consistent, high-quality implementation of practice transformation initiatives, with a focus on quality outcomes, utilization management, risk adjustment, and total cost of care.

Core performance outcomes are directly related to leading high functioning teams to meet organizational goals driven by fully executed practice interventions or workflows in 5 key areas:

• Membership alignment (ex. Voluntary Alignment for ACO Reach)
• Managing the highest risk membership
• Transition of Care/readmission prevention
• Quality Gap Closure
• Documentation Accuracy

Duties & Responsibilities

People Leadership & Team Management

• Lead, manage, coach, and develop a regional team of Practice Facilitators.
• Establish clear expectations, goals, and performance standards aligned with organizational and contract-specific priorities.
• Conduct regular performance reviews, provide ongoing coaching, and support professional development and retention.
• Ensure appropriate staffing models, facilitator caseload distribution, and regional coverage.

Regional Strategy & Practice Transformation Oversight

• Help develop and execute regional practice transformation strategies aligned with value-based care contracts and organizational goals.
• Translate enterprise-level value-based care objectives into regional priorities, work plans, and facilitator focus areas.
• Ensure consistent application of evidence-based practice facilitation methodologies, tools, and best practices across all supported practices.

Collaboration with Network, Clinical & Business Leaders

• Collaborate closely with Network, Clinical, and Business leaders to identify performance gaps, risks, and opportunities across the region.
• Co-develop and prioritize interventions to improve quality performance, utilization, risk adjustment, and financial outcomes.
• Serve as a strategic advisor by synthesizing practice-level insights and data into actionable recommendations for senior leadership.

Performance Management & Executive Reporting

• Own regional performance outcomes related to quality measures,utilization, patient outcomes, and financial performance under value-based contracts.
• Review regional dashboards, facilitator reports, and practice performance data to guide decision-making and corrective actions.
• Prepare and deliver executive-level presentations, summaries, and performance readouts for senior leadership and business stakeholders.

Operational Excellence, Governance & Scalability

• Establish and maintain standard operating processes, tools, and reporting structures to support effective practice facilitation.
• Identifysystemic barriers to practice performance and implement scalable, sustainable solutions.
• Ensure regional readiness for audits, payer reviews, and regulatory requirements in partnership with internal teams.
• Stay current on value-based care models, primary care transformation strategies, and industry best practices.

Qualifications

Education: Bachelor’s degree required, BSN Preferred; Master’s degree in Public Health, Healthcare Administration, Nursing, or a related field preferred.

Experience:

• 5+years of experience in healthcare transformation, value-based care, population health, or quality improvement.
• Demonstrated experience leading, managing, and developing teams.
• Experience working with or supporting primary care practices in value-based payment models.

Certifications (Preferred): Lean, Six Sigma, PMP, CPHQ, or other relevant quality, operations, or project management certifications.

Technical Skills:

• Experience with quality reporting systems, EHRs, and population health or analytics platforms that help determine performance & create actionable execution goals
• Proficiency in Microsoft Office and presentation tools.

Leadership & Professional Skills:

• Strong people leadership, coaching, and performance management skills.
• Executive presence with the ability to communicate complex information clearly to senior leaders.
• Strategic thinking combined with strong operational execution.
• Ability to manage multiple priorities in a fast-paced, evolving value-based care environment.

Travel:

This is a regional role, located in Central United states with coverage needs that may span across several neighboring states. This role may also include coverage of staff living in the Southeast Region as the company continues to grow. Travel to these areas on an intermittent basis may be required but will be fully reimbursed.

Equal Opportunity & Reasonable Accommodation Statement

Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

If you require reasonable accommodation during the application or employment process, please contact Human Resources

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.