About Care Medical Practice

Care at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Overview

The Practice Director oversees all aspects of clinical operations for three or more Care Medical Clinics in New York, ensuring quality patient care, compliance, and staff performance. The Director manages budgets, develops policies, and leads teams to achieve clinical goals and patient well being.

Primary Responsibilities

The Practice Director will have the following responsibilities:

• Create and implement a business plan for Care Medical Practice and meet regularly with clinical leadership, providers & staff to discuss results against targets.
• Manage all resource inputs of the Practice to ensure that they are adequate to the current needs (i.e.- provider/support staffing, medical & office supplies, medical & office equipment, contracts – rent, manage care plans, medical equipment, employee health plan / employee benefits plans, payroll company, collection company, liability/ malpractice insurance plans, etc.)
• Stay current with changes that affect the profitability of the practice. (i.e. CPT/ICD changes, product & supply pricing, etc)
• Continuously organize and evaluate the flows of the practice to ensure all processes are at maximum efficiency.
• Monitor the revenue and expenses components of the Practice including the Revenue Cycle (from appointment scheduling to the final insurance/patient payment- minimizing days in the cycle) and the Practices Operating & Capital Expenses.
• Provide and present detailed reporting of revenue and expenses to the Providers at monthly meetings (ie- Income Statement, Balance Sheet, Accounts Receivable Aging Report, Cash Flow Statement, Productivity Report, Appointment & Scheduling Report, Referral Report, etc.).
• Build relationships with Providers & Staff, Vendors, Healthcare, Hospital & Pharmaceutical Representatives. Participate in manager organizations to continuously expand your network and knowledge.
• Stay up to date on standards and regulations and ensure that the Practice complies with all federal, state, and local laws and is up to date on accreditation policy and procedure.
• Improve the efficiency of clinical staff and foster collaboration among physicians, nurses, and other care providers by minimizing their administrative burden.
• Gather, analyze and interpret the data provided by the practice management and accounting systems to produce reporting to assist in decision making.
• Perform annual assessments of staff and practice performance against the goals and objectives. Provide necessary training for all staff to stay current with Practice changes.
• Establish, monitor and maintain a compliance program with the goals of: 1. Preventing fraud and abuse in the claims process, 2. Adhering to federal and state laws and ethical standards (HIPPA, Affordable Care Act), 3. Developing and following proper protocol, procedures and guidelines to achieve high-quality patient care, 4 Utilizing risk management processes to minimize legal issues and financial penalties.

General Duties

The Practice Director will also have the following duties:

• Leadership: The Director will be a key participant in management meetings, providing the strategy, planning, and terms for effective execution of the Care Medical Practice.
• Collaboration: The Practice Manager will work closely with other clinical and business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the clinical objectives of Care Medical Practice.
• Knowledge: The Practice Manager will share and employ their knowledge of effective strategy and organization of the medical practice and provide subject matter expertise,
• Culture: The Practice Manager is accountable for creating a productive, collaborative, safe and inclusive work environment for the team and as part of the larger Company.

Qualifications

The Practice Director should have the following qualifications:

• Education: A bachelor’s degree in health care administration, business administration or related field or equivalent experience.
• Experience: 5+ years’ experience in healthcare management or administration, Familiarity with medical billing and coding, as well as electronic health record systems, Experience with underserved populations facing socioeconomic barriers to health care.
• Communication: Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to CINQCARE’s team, partners, and other stakeholders.
• Systems: Proficiency in all Microsoft Office applications as well as billing and other software.
• Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
• Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial company.
• On-site: Able to work on-site during clinic operating hours.

Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer the Highmark BCBS plan with an 85% employer contribution, covering your entire family.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

The working environment and physical requirements of the job include:

In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace. Work environment includes the possibility of being exposed to infectious diseases.

In this position you will need an to communicate with patients, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.