Grace at Home Primary Housecalls is now part of the CINQCARE family.

Integral to the team, you will coordinate the RPM program and working collaboratively across a multi-disciplinary team, you will contribute to the development, implementation, and on-going refinement of remote patient monitoring processes.

The Remote Patient Monitoring Coordinator will have the following responsibilities:

• Facilitate RPM by assessing appropriateness of devices and set patients up with devices including BP, Scale, glucose hub and Pulse oximeters, Dexcom integration in their homes and or assisted living facilities
• Transferring any missing vitals obtained by unlinked equipment and upload into Care Connection.
• Maintain RPM device inventory, order devices as approved by admin.
• Monitor all patient RPM readings daily.
• Notify providers of abnormal readings via EHR messaging or send to a clinical MA for initial triage
• Make sure RPM (Care Connection health) patient lists are up to date by adding new patients and removing discharged patients after the end of every month.
• Working with patient directly to trouble shoot use of RPM equipment.
• Recollect unused RPM devices from patients or patients no longer requiring monitoring
• Trouble shoot with the RPM supplier any RPM platform and device issues
• Contact and set up new patients in the system and set up devices as requested by the medical provider

About You

The RPM should have the following qualifications:

Education and Experience:

• Must have high school diploma or the equivalent
• Proficient in basic computer skills
• Must have reliable transportation
• Must be willing to travel throughout the practice service area (milage reimbursement eligible)
• Must have an unrestricted, valid driver’s license to travel to the patients homes or assisted living facilities.

• Communication: Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to CINQCARE’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications.
• Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
• Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.
• Entrepreneurial: CINQCARE seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations. This position is accountable for ensuring CINQCARE is positioned to innovatively deliver on its promise.

About CINQCARE

CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to Black and Brown communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our Family Members’ race, culture, and environment is critical to delivering improved health outcomes. By empowering Family Members, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

CINQCARE provides all employees working an average of 30+ hours/week with the option to enroll in healthcare benefits. The cost of healthcare is shared between the company and the employee.

The working environment and physical requirements of the job include:

This position requires both in-home and field-based work. The job requires frequent travel for home visits and travel to physician offices, hospitals, sub-acute facilities, community partners and non-home-based market offices in all types of weather conditions. In-office work is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.

In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 30 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important.