The Outreach Specialist should have the following qualification:

• Education: Bachelor's degree in healthcare, public health, social work, or a related field (or equivalent work experience).
• Experience: Strong knowledge of New York State's Medicaid program and Medicaid Advantage Plan. Previous experience with managed care, healthcare enrollment, or public assistance programs is preferred.
• Entrepreneurial: CINQCARE seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations. This position is accountable for ensuring CINQCARE is positioned to innovatively deliver on its promise.

• Communication: Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to CINQCARE’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications and data management.
• Relationships: Ability to build and effectively manage relationships with business leaders and external constituents. Ability to work independently and as part of a team.
• Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.

Requirements:

• Certified Application Counselors (CACs) or Medicare Certification

The Outreach Specialist reports to the Director of Care Management, with accountability for providing strategy, judgment, organization, and evidenced-based analysis to influence decisions, and directly to meet CINQCARE requirements. They should embody CINQCARE’s core values, including, Trusted, Empathetic, Committed, Humble, Creative and Community-Minded.

The Outreach Specialist for New York State's Medicaid Advantage Plan (MAP) plays a crucial role in promoting and facilitating enrollment in the MAP program. The primary responsibility of this position is to engage with the community, raise awareness about MAP, and assist eligible individuals in understanding and enrolling in the program. This position requires a strong understanding of Medicaid policies, excellent communication and interpersonal skills, and a commitment to improving healthcare access for New York residents.

Primary Responsibilities

The Outreach Specialist will have the following responsibilities:

• Develop and execute outreach strategies to engage with eligible populations across the state.
• Attend community events, health fairs, and meetings to provide information and answer questions about the MAP program.
• Collaborate with local community organizations, clinics, and healthcare providers to expand outreach efforts.
• Educate potential beneficiaries about the benefits, eligibility criteria, and coverage options under MAP.
• Provide clear and accurate information on how to apply for MAP and guide individuals through the enrollment process.
• Create and distribute educational materials, such as brochures, flyers, and presentations.
• Assist individuals in completing MAP applications, including gathering required documentation.
• Help applicants understand their rights and responsibilities within the program.

• Provide support for resolving any issues or challenges during the enrollment process.
• Maintain accurate records of outreach activities, including the number of people reached and assisted.
• Compile and submit regular reports on outreach efforts and enrollment statistics to the appropriate department.
• Collaborate with internal and external stakeholders to ensure a coordinated approach to outreach and enrollment efforts.
• Stay updated on changes in Medicaid policies and program updates and attend relevant training sessions.