Why Join Care at Home?

Care at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to Black and Brown communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patients’ race, culture, and environment is critical to delivering improved health outcomes. By empowering our patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day.

Overview

The NP Trainer & Lead reports to the SVP of Clinical Field Operations with accountability for providing strategy, judgment, organization, and evidence-based analysis to influence decisions and directly meet Care at Home requirements. They should embody Care at Home’s core values, including Trusted, Empathetic, Committed, Humble, Creative, and Community-Minded. At Care at Home, we don’t have patients or customers – we have Family Members.

Primary Responsibilities

The NP Trainer & Lead will have the following responsibilities:

• Mentor and provide guidance to newly hired or training Nurse Practitioners, fostering their clinical growth and development.

• Ensure that NPs adhere to organizational policies, clinical protocols, and evidence-based practices for optimal patient outcomes.

• Design, implement, and oversee comprehensive training programs to ensure new and existing NPs are equipped with the necessary skills, knowledge, and competencies to provide exceptional patient care.

• Lead educational sessions on advanced clinical skills, patient communication, medical technology, and organizational protocols.

• Stay up to date with the latest clinical advancements, best practices, and regulatory requirements to ensure that training programs are current and relevant.

• Provide leadership and direction to the NP team, promoting a collaborative and supportive work environment.

General Duties

The NP Trainer & Lead should have the following duties:

• Leadership: The NP Trainer & Lead will lead in defining and executing strategies and solutions to create business value in training, including building a team to design, develop, and execute those strategies and solutions to deliver desired outcomes.

• Strategy: The NP Trainer & Lead will establish the business strategy and roadmap: (1) improve outcomes for Care at Home members; (2) enhance the efficacy of other Care at Home business divisions; and (3) develop and deliver external market opportunities for Care at Home products and services. In establishing the business strategy, the NP Trainer & Lead will define and innovate sustainable revenue models to drive profitability of the Company.

• Collaboration: The NP Trainer & Lead will ensure that training capabilities form a cohesive offering, including by working closely with other business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of Care at Home.

• Knowledge: The NP Trainer & Lead will provide subject matter expertise in the training solutions, including determining and recommended approaches for training, solution deployment, and performance evaluation.

• Culture: The NP Trainer & Lead is accountable for creating a productive, collaborative, safe, and inclusive work environment for the training team and as part of the larger Company.

Qualifications

The NP Trainer & Lead should have the following qualifications:

• Education. Bachelor’s or equivalent degree with a record of strong academic achievement.

• Experience. At least 5 years of clinical training experience. Ideal candidates will have 5+ years of relevant training experience in the healthcare industry.

• Entrepreneurial. Care at Home seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations. This position is accountable for ensuring Care at Home is positioned to innovatively deliver on its promise.

• Communication. Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Care at Home’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications.

• Relationships. Ability to build and effectively manage relationships with business leaders and external constituents.

• Culture. Good judgment, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.

Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.

• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer the Highmark BCBS plan with an 85% employer contribution, covering your entire family.

• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.

• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.

• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance: Stay at the forefront of your field with our CME allowance.

• Commuter Benefits: Save on your commute with our commuter benefits program.

• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

The working environment and physical requirements of the job include:

Work is performed indoors in a setting with conditioned air and artificial light. Travel to and work in offices or other environments is required.

In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.