Non-Clinical Level Auditor

Why Join CINQCARE?

CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Overview

The Non-Clinical Level Auditor reports to the VP, Head of Compliance and Risk Management with accountability for providing strategy, judgment, organization, and evidenced-based analysis to influence decisions, and directly to meet CINQCARE requirements. The Non-Clinical Auditor should embody CINQCARE's core values, including Trusted, Empathetic, Committed, Humble, Creative, and Community­ Minded.

Primary Responsibilities

The Non-Clinical Auditor will have the following responsibilities:

• Conduct comprehensive audits of non-clinical operations, including administrative, financial, and compliance processes.
• Review policies, procedures, contracts, and other non-clinical documentation to ensure alignment with organizational standards, industry regulations, and legal requirements.
• Document audit findings clearly and concisely, including any discrepancies, inefficiencies, or areas of non-compliance.
• Prepare and present audit reports to senior management, highlighting key findings, recommendations, and suggested corrective actions.
• Track and monitor the resolution of audit findings and ensure timely follow-up on corrective measures.
• Identify opportunities for process improvement and risk mitigation, working with department leaders to implement corrective actions and improving operational efficiency.
• Travel to multiple states will be required to attend meetings or conduct investigations and audits.

General Duties

The Non-Clinical Level Auditor should have the following duties:

• Leadership: The Non-clinical Level Auditor will lead in defining and executing strategies and solutions to create business value in auditing, including building a team to design, develop, and execute those strategies and solutions to deliver desired outcomes.
• Strategy: The Level Auditor will suggest innovative programs, procedures, and policies to continually improve efficiency and morale and to improve the employee experience.
• Collaboration: The Non-clinical Level Auditor will participate in development of people objectives and systems, including metrics, queries, and standard reports for ongoing company requirements
• Knowledge: The Non-clinical Level Auditor will provide subject matter expertise in the auditing solutions, including determining and recommended approaches for audits, solution deployment and performance evaluation.
• Culture: The Non-clinical Level Auditor is accountable for creating a productive, collaborative, safe and inclusive work environment for the auditing team and as part of the larger Company.

Qualifications

The Non-clinical Level Auditor should have the following qualifications:

Education:

• Must have a bachelor’s or equivalent degree with a record of strong academic achievement, preferably in accounting, Finance, Business Administration, Healthcare Administration, or a related field.

Experience:

• A minimum of 5 years of auditing experience. Ideal candidates will have 5+ years of relevant experience in the healthcare industry.

Communication:

• Excellent verbal, written communication, and presentation skills; ability to articulate and present concepts and models in an accessible manner to CINQ’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications.

Relationships:

• Ability to build and effectively manage relationships with business leaders, coworkers, and clients.
• Maintain a high degree of confidentiality and discretion.

Culture:

• Good judgment, impeccable ethics, and a strong collaborator; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial company.

Benefits

At CINQCARE, we care for our team like we care for our patients—holistically. We offer flexible, comprehensive benefits so you can thrive while delivering top-notch care.

• Medical Plans: Two comprehensive options offered to Team members.
• 401K: 4% employer match for your future.
• Dental & Vision: Flexible plans with in-network savings.
• Paid Time Off: Generous PTO, holidays, and wellness time.
• Extras: Pet insurance, commuter benefits, mileage reimbursement, CME for providers, and company-provided phones for field staff.

The working environment and physical requirements of the job include:

This position requires conducting field-based, door-to-door outreach in diverse community environments. Work will include attending community events and representing CINQCARE with professionalism and care. This role requires frequent travel within the community, including neighborhood canvassing and event participation, with work performed both indoors and outdoors in varying weather conditions.

In this position, you must be able to carry outreach materials and manage field equipment as needed. The role involves frequent walking, standing, and entering homes or community spaces with discretion and respect. Flexibility in scheduling is essential, as evenings and weekends may be required to align with community needs.

Regular use of email, mobile devices, and CRM or data capture tools will be necessary. Sitting or standing for extended periods is common, and travel may occur by car or public transportation. The ability to lift up to 25–30 lbs. occasionally may be required. Strong communication skills are essential for interacting with community members, colleagues, and partners in person and over devices, sometimes with individuals who may be upset or agitated. Good reasoning ability and cultural awareness are important for navigating diverse neighborhoods, interpreting community needs, and applying reports or data to guide outreach efforts.

Equal Opportunity & Reasonable Accommodation Statement

CINQCARE is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.