Why Join Grace at Home?

Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Overview

The Manager of Corporate facility service line manages all aspects of day-to-day operations of the facility-based service line. This includes managing all expansion activities, hiring, training of clinical staff and design and implementation of clinical workflows and programs.

Duties & Responsibilities

• Design clinical workflows, policies and procedures and direct implementation of such in all corporate facility partner buildings. This includes coordination with facility and ancillary partners to lead a multidisciplinary team to provide high quality care and improve patient outcomes.
• Manage the APP Lead team, including mentoring them as managers
• Recruitment and hiring of clinical staff for the business line.
• Devise and implement a new employee training program
• Ongoing staff education for clinical quality, ACO operations, Voluntary alignment procedures.
• Track quality metrics and patient outcomes to evaluate the effectiveness of clinical programs.
• Answering team member questions, helping with team member concerns, and overseeing team member work for quality and guideline compliance
• As part of the clinical leadership team you will be Assisting and supporting market Medical Director in reviewing advance practice providers’ (APP’s) charts for quality assurance and quality improvement purposes and provision of feedback to team members. This is in addition to chart review performed by the advance practice providers’ (APP’s) supervising physician
• Assisting and supporting market Medical Director and Executive Director in providing virtual and in person consultation with team members during visit when indicated
• Providing feedback to APP’s regarding clinical performance and opportunities for improvement
• Providing encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
• Actively updating team members on best practices and continuing expectations
• Promoting team member achievement of company and market performance goals
• Planning, organization, direction, and evaluation of health care services provided by the provider team in support of the Grace at Home Cinqcare clinical model.
• Staffing
  • Planning and execution of new team member training on as needed basis
  • Training new team members on clinical processes and programs within individual’s area of expertise
  • Providing new team members with additional coaching and mentorship during and following onboarding
  • Providing ongoing education to team members on clinical processes and programs within individual’s area of expertise

Qualifications

• Family Nurse Practitioner (FNP), Adult Nurse Practitioner with geriatric experience, Advance Practice Registered Nurse (APRN), or Physician Assistant (PA)

  • Current Indiana License, ability to obtain Ohio, Kentucky, Florida and Michigan licensure
  • Nurse Practitioner Certification from the ANCC or AANP or PA certification/licensure
  • 3+ years of clinical experience as an APRN / FNP / PA in the primary care or home care setting. Minimum 1 year management or administrative experience
  • Working knowledge of chronic care management and various medication options
  • Current DEA license/Prescriptive Authority post-hire in IN, OH, KY, MI
  • Experience in Family Medicine, Internal Medicine, Geriatrics, Palliative Care, or home care

The working environment and physical requirements of the job include:

Work is performed indoors remotely or in an Assited Living facility and does require travel to multiple sites in multiple states. Setting with air conditioning, artificial light, and an open workspace.

In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

Our Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance for APPs: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

Equal Opportunity & Reasonable Accommodation Statement

Grace at Home is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

If you require reasonable accommodation during the application or employment process, please contact Human Resources.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.