About Care Medical Practice PLLC

Care Medical Practice PLLC is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way of caring.

Position Overview

The Health Information Specialist will ensure the quality of medical/health records by verifying their completeness, accuracy, and proper entry into computer systems. This role involves using computer applications to assemble and analyze patient data for improving patient care or controlling costs. The administrator will participate in the release and access of information by authorized entities, staff, and patients, and assist insurance companies by sending documentation for HEDIS and metric reviews. Additionally, the Health Information Administrator will oversee referral processes and be responsible for task management of medical record bins from the electronic medical record, including fax inbound, HEALTHeLINK, and other interface bins. They will also assist leadership with research and review of chart documentation for audits and process improvement and create and upload required HIPAA/Consent and other HIM forms into the EMR for patient records and medical staff. Other duties include value-based tracking and chart audits, and the development of HIM policies and procedures.

Key Responsibilities

• Scanning documents using Medent EMR system.
• Handling 200+ incoming faxes daily.
• Answering incoming calls on multi-line phone system.
• Contacting patients and facilities for records.
• Handling schedule prep for multiple providers.
• Monitoring and processing transcription transmissions, including corrections of demographic information, chart analysis, adding Physician deficiencies, and sorting and mailing of confidential copies.
• Record pickup, handling requests for patient care related release of information, handling of internal and external telephone calls to the department, and front desk coverage.
• Leadership: The Health Information Administrator will contribute to defining and executing strategies and solutions to create business value in care management within Care Medical Practice PLLC.
• Strategy: The Health Information Administrator will support the establishment of a business strategy and roadmap to: (1) improve outcomes for Care Medical members; (2) enhance the efficacy of other Care Medical business divisions; and (3) develop and deliver external market opportunities for Care Medical products and services. In supporting the business strategy, the Health Information Administrator will contribute to defining and innovating sustainable revenue models to drive the profitability of the Company.
• Collaboration: The Health Information Administrator will ensure that nursing capabilities form a cohesive offering, including by working closely with other business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of Care Medical Practice PLLC.
• Knowledge: The Health Information Administrator will provide subject matter expertise in nursing solutions, including determining and recommended approaches for nursing, solution deployment, and performance evaluation.
• Culture: The Health Information Administrator is accountable for creating a productive, collaborative, safe, and inclusive work environment for the nursing team and as part of the larger Company.

Qualifications

• Education: Associate degree from an HIM Program accredited by the Commission on Accreditation for Health Informatics & Information Management Education (CAHIM). RHIT Certificate preferred.
• Experience: Minimum of five (5) years’ experience in HIM. Medent EMR experience is required, and Medent experience is preferable.

Our Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

The working environment and physical requirements of the job include:

Practice-based, with daily In-office work. The job is performed indoors in a traditional office setting with air conditioning, artificial light, and an open workspace.

In this position you will need to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

Equal Opportunity & Reasonable Accommodation Statement

Care Medical Practice is an Equal Opportunity Employer committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

If you require a reasonable accommodation during the application or employment process, please indicate this in your application or speak with your recruiter during the hiring process.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.