Why Join CINQCARE?

CINQCARE is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Position Overview

The Director of Strategic Initiatives is responsible for developing and executing strategies to engage with communities in assigned locations, promote healthcare services, build relationships with key stakeholders, and support the Chief Clinical Operating Officer in these efforts. This role also leads clinical initiatives as assigned to enhance patient care and operational efficiency.

The Director of Strategic Initiatives should embody CINQCARE’s core values, including being Trusted, Empathetic, Committed, Humble, Creative, and Community-Minded.

Key Responsibilities

Clinical Initiatives:

• Collaborate with Clinical Leadership and the VP of Implementation & Clinical Initiatives to develop, implement, and evaluate new clinical programs.
• Assist with quality improvement projects to optimize patient care, improve outcomes, and ensure compliance with industry standards.
• Work closely with clinical field and operations teams to analyze data and drive strategic changes to clinical practices across the organization.

Leadership:

• Lead the Outreach & Scheduling team for Care at Home clinicians.
• Drive engagement strategies in collaboration with the marketing team to maximize family member participation and satisfaction.

Data Analysis and Reporting:

• Support the Chief Clinical Officer in tracking key performance indicators (KPIs) and conducting data analysis to measure program effectiveness and operational success.

Required Qualifications

• Strong verbal and written communication skills to effectively engage with diverse audiences.
• Proven experience in building relationships with community organizations and leaders.
• Ability to plan, execute, and monitor initiatives and programs within budget and timelines.
• Understanding of healthcare systems, common health conditions, and preventive care practices.
• Awareness of cultural nuances and the ability to adapt outreach strategies for different communities.

Education and Experience:

• Associate degree or 5+ years of experience in healthcare outreach, community engagement, or related roles.
• Proficiency in data analysis and reporting tools.

Our Benefits

At CINQCARE, we care for our team like we care for our patients—holistically. We offer flexible, comprehensive benefits so you can thrive while delivering top-notch care.

• Medical Plans: Two options, including a $0 cost plan for individuals.
• 401K: 4% employer match for your future.
• Dental & Vision: Flexible plans with in-network savings.
• Paid Time Off: Generous PTO, holidays, and wellness time.
• Extras: Pet insurance, commuter benefits, mileage reimbursement, CME for providers, and company-provided phones for field staff.

The working environment and physical requirements of the job include:

Work is performed indoors in a setting with conditioned air and artificial light. Travel to and work in offices or other environments is required.

In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.