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Clinical Support Coordinator

Grace at Home | Indianapolis IN | Full Time | From $20.00 to $22.00 per hour

Job Description

Grace at Home Primary Care House calls is now part of the CINQCARE family.

Qualifications:

The Clinical Support Coordinator will have the following qualifications

  • Certified Medical Assistant required.
  • 1 year of experience preferred
  • Current BLS certification for healthcare providers preferred
  • High School Diploma/Equivalency required
  • Experience in primary care, family practice, internal medicine, urgent care or ER preferred
  • Communication: Excellent verbal, written communication and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to CINQCARE’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications.
  • Relationships: Ability to build and effectively manage relationships with business leaders and external constituents; and,
  • Culture: Good judgement, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.
  • Entrepreneurial: CINQCARE seeks to fix gaps that have persisted for generations in the delivery of care to Black and Brown populations. This position is accountable for ensuring CINQCARE is positioned to innovatively deliver on its promise.


About the Job

The Clinical Support Coordinator will have the following responsibilities:

  • Demonstrates kindness and compassion in all patient interactions
  • Coordinates care with provider for patients residing in assisted living facilities
  • Collects and documents vital signs, histories, and screenings
  • Provides instruction to the patient regarding medications and diet
  • Authorizes prescription refills as directed
  • Facilitates the completion of needed documentation with patients/POAs
  • Coordinates the distribution of remote patient monitoring (RPM) equipment
  • Tracks and reports RPM results to providers
  • Completes medication reconciliations for assisted living facilities
  • Performs phlebotomy and correctly processes specimens
  • Cleans and maintains treatment rooms and equipment
  • Coordinates follow-up appointments with patients
  • Performs quality controls and equipment checks.


The working environment and physical requirements of the job include:

This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace.

In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.