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Theatre Assistant – Part Time

Theatre | North East, MD | Part Time

Job Description

About Us:

Founded in 1968 to meet the post-secondary and continuing education needs of Cecil County residents, Cecil College has been serving the community and shaping its future for more than 50 years. The College is governed by a Board of Trustees appointed by the governor. The College’s fifth president, Dr. Mary Way Bolt, reports directly to the Board of Trustees.

Cecil College is centrally located in Maryland’s most northeastern county, just one half mile from Interstate 95. It is easily accessible from Philadelphia and Baltimore, as well as from Wilmington, Delaware.

With a diverse student population, Cecil College enrolls approximately 2,500 credit students and 3,400 non-credit students. Cecil offers associate degrees, certificate programs and non-credit classes. Cecil offers a variety of associate degree and certificate programs.

Through its open admissions policy, Cecil College provides learning opportunities for all who have the desire and ability to benefit from its courses and programs, regardless of age, gender, ethnic origin, sexual orientation, disability, or socioeconomic status.

General Duties:

The Theatre Assistant maintains regular Box Office hours to process online, phone and walk-up ticket orders and ticket exchanges. They become familiar with the administrative and back-end management of the Audience. View ticketing system and demonstrate skills in processing all sales in an efficient manner. Theatre Assistants will also help with the overall organization and set up of the theatre for productions and events. The Theatre Assistant reports directly to the Managing Director of Milburn Stone Theatre.

This position works on an as needed schedule. Shifts will be posted on the scheduling site, and employees can pick up shifts if they are available to work them. Shifts will be posted monthly, with some shifts being added if business demands it. Shifts will be posted with information about the type of work that will be required during the shift.

Required to work a minimum of 5 shifts in each quarter, dependent on start date (July – September, October – December, January – March, & April – June), but may not work over 29 hours in a single week (Saturday – Friday). Individuals who are not able to work a minimum of 5 shifts each quarter, will no longer be considered active, which may lead to separation of employment status. The Director of the Milburn Stone Theatre or their designee may review and adjust the amount of shifts each quarter based upon the needs of the MST and inform employees of any changes.

Due to the interaction with students, employees and the college community this position requires in-person presence.

Responsibilities:

  • Processes in-person, online and telephone ticket orders using the ticketing system
  • Provides excellent customer service
  • Uses cash register and responsible for closing out at end of shift
  • Required to work weekend and evening performances when applicable
  • Assists patrons and outside rentals with a professional, positive and friendly demeanor
  • General office duties (including, but not limited to filing, copying, preparing mailings, etc.)
  • Proficient computer skills, including Microsoft Word and Excel
  • Oversees concession set up and replenishment
  • Organizes and trains volunteer ushers for in-house productions and rentals
  • Maintains lobby aesthetics
  • Provides administrative assistance to the Director & Artistic Director
  • Assist in the Theatre House & Theatre Shop with organization and clean up
  • Assist in preparation with upcoming Productions and Rentals which can include: Hanging Lights, Painting, House Clean Up, Backstage Clean Up, etc. Any specialized work will be overseen and training will be provided by the Technical Director or Assistant Technical Director
  • Performs other related work as required

Requirements:

  • High School Diploma Required. Associates Degree preferred.
  • At least 1 year of general office experience required; preference given to individuals that have previously worked or volunteered in a theatre environment.
  • Must be able to lift up to 25 pounds
  • Excellent written and oral communication skills as well as outstanding interpersonal, time management, and customer service skills
  • Working knowledge of Microsoft Office Applications.


Deadline: Posted Until Filled.


*We are committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. Cecil College will not discriminate against any individual by reason of race, color, national origin, ancestry, age, religion, disability, sex, sexual orientation, gender identity and expression, genetic status, genetic information, veteran status or any other status protected by federal, state or local law.