Sr. Administrative Specialist

Job Summary

The primary responsibilities of a Sr. Administrative Specialist include receiving, sorting, and distributing mail and packages, assisting with print shop orders, and providing general clerical and customer service support.

Key Responsibilities

Administrative Support

• Manage incoming office supply orders and coordinate pickup
• Compose routine correspondence
• Handle filing tasks
• Perform general clerical support for staff as needed

Customer Service

• Answer incoming telephone calls from the public and other county departments as needed, providing information and routing calls to the appropriate recipient
• Respond to inquiries and requests, providing information on county services, policies, and procedures

Mail Handling

• Receive, sort, and distribute mail and packages to the correct department or recipient
• Sort and prepare out-going and inter-office mail, including monitoring postage meter usage for billing
• Monitor postage meter usage daily for billing purposes

Print Shop Support

• Manage the print shop software application for tracking orders
• Maintain an adequate inventory of consumable supplies based on usage across all Canyon County departments
• Assist the print design coordinator with printing, copying, and finishing tasks to complete print orders as directed

Other Duties

• Perform all work duties and activities following county policies, procedures, and safety practices
• Lead or assist with special projects or additional tasks as assigned

Acceptable Experience and Training

• High School diploma or GED equivalency required, preferably supplemented with coursework in office applications
• At least three (3) years experience in an administrative support role preferred; print shop experience a plus
• An equivalent combination of experience and training may be considered
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Knowledge, Skills and Abilities

Knowledge of:

• Office equipment and software applications relevant to the role; Microsoft Office and Adobe software products, including Word, Excel, Publisher, Acrobat, and Illustrator
• English grammar and punctuation
• Current office practices and procedures

Ability to:

• Communicate effectively both verbally and in writing
• Collaborate effectively and constructively with colleagues and members of the public to deliver high-quality public service
• Build and maintain effective working relationships with supervisors, county employees, vendors, and the public
• Evaluate and analyze customer needs to provide exceptional customer service
• Respond courteously to customer inquiries, even in challenging situations
• Maintain and organize records, ensuring accurate filing practices and procedures
• Prepare clear and concise records
• Learn county functions thoroughly to provide accurate information and explain services, policies, and procedures
• Manage multiple tasks; handle interruptions, and meet deadlines
• Build and maintain effective working relationships with supervisors, county employees, vendors, and the public

Special Qualifications

• Must have a valid driver’s license
• Must successfully complete a background investigation through the National Crime Information Center (NCIC)

Essential Physical Abilities

• Clear speech and hearing ability, with or without an accommodation, to follow verbal instructions and communicate effectively by phone and in person
• Visual acuity, with or without an accommodation, to read instructions, review and organize documents
• Manual dexterity, with or without an accommodation, to operate a computer and office equipment
• Personal mobility, flexibility, and strength, with or without an accommodation, to work effectively in an office environment with the ability to lift or move up to 50 pounds
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Disclaimer:

To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to

describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of individuals in the

job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability, or genetics.