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Audio Visual Assistant Project Manager

Properties | Tempe, AZ | Full Time

Job Description

The Assistnat Project Manager, Venues, manages a portion or an entire event at a local property and includes local travel. This position will monitor progress and performance against the project plan; identifying, resolving, escalating operational problems, and minimizing delays. This will include but is not limited to equipment, labor, organizing quotes and proposals, equipment sub-rentals, shipping, transportation, venue requirements, and all final invoicing arrangements. This is a collaborative role working with the Venue Regional Manager and partnering closely with the sales team, other PM’s and Techs, and the Solution Center.

Training and Systems: you will be trained and expected to learn the following systems below.

  • Vectorworks- create CAD drawings that are needed for proposal completion.

  • IntelEvent- assist with order writing for equipment and labor.

Event Project Management

  • Work closely with the properties Sales Manager and or DETs to ensure all show-related activities are maintained at a high level.

  • Create written job proposals, quotes, and CAD drawings.

  • Attend site visits or pre-convention meetings as needed or requested by the customer or leadership.

  • Utilize the company “Show Book” management system when initializing and finalizing all shows or events.

  • Have a strong knowledge of the company's equipment inventory including video, audio, general, and lighting.

  • Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed.

  • Submit equipment and labor requests to the Solutions Center.

  • Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.

Event Execution

  • Supervise the technical aspects of the job and provide intermediate to advanced operational troubleshooting and problem-solving during the technical setup, operation, and dismantling of basic to advanced large-scale audio-visual systems.

  • Assist with scheduling equipment deliveries and pickups for the assigned event.

  • Troubleshoot and problem-solve audio-visual and IT equipment.

  • Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly.

  • Monitors events and checks in on event sessions throughout the day.

Position requirements

  • 3+ years of corporate in-house AV experience
  • 1+ years of supervisor experince

Other Duties

  • Fullfil property tech position(s) as needed and pending the Jr PM’s SSC.

  • Other duties assigned by leadership.