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Client Relations Specialist/Administrative

Administration | Whippany, NJ | Full Time

Job Description

About Us:

New Jersey’s premier HVAC-Plumbing-Electrical company is looking for Full-time Client Relations Specialists to join our winning team. We are First Class and so are our employees, this enables us to offer exceptional benefits and competitive pay.

We are seeking individuals who are looking for an opportunity to grow with us. Ideal candidates should possess outstanding telephone skills and email etiquette. If you enjoy helping others and are empathetic and personable then this is the position for you! If you are great at multitasking and are energized by staying busy then you are exactly what we need and we hope you will join our team.

Job Description:

  • Answering inbound phone calls and emails from customers in order to schedule maintenance and service appointments.

  • Provide customer satisfaction through effective and timely one-call resolution .

  • Educate customers on the benefits of maintaining their heating and cooling equipment.

  • Assist with processing customer payments.

  • Respond to inquiries via email and chat.

Our Benefits:

Medical (3 Plans to choose from)

Dental

FSA/HSA

Vision

Vacation

401K (Generous Match)

8 paid holidays

Competitive Pay