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Manager - Managed Services

Boston, MA | Client Services

Job Description

We find our people as inspiring as we do our company.

Fun, smart & vibrant people make up our Xu (pronounced "zoo") team! Our collaborative, dynamic & high energy environment makes this the kind of place where people want to work. Our Xu team is looking for additional members:

Manager – Managed Services


Responsible for the training and development of staff, creating an environment for creative thinking and teamwork

Management of individual’s performance to ensure that operational directives are met

Effectively manage service units to gold standard in customer service and flawless operational execution

Prioritize feedback to product, business development, engineering and marketing departments to align customer business priorities and improve our overall offering

Work closely with Sales to ensure services units are communicating consistently and providing highest level of service

Account Manage a small portfolio of accounts until business needs require additional resources

Develop and maintain a deep understanding of client’s business goals and challenges


Clear digital marketing expert, with in-depth knowledge of the industry and ability to use data, trends, and market insights, to develop valuable strategic recommendations

Ensure team has regular training for new features and product enhancements to effectively communicate value to clients

Superior communication skills, both written and verbal.

Ambitious self-starter, who leads by example

About the Company:

Headquartered in Boston, MA, with offices throughout North America and Europe, DataXu (www.dataxu.com)( Voted Advertising Age’s 2011 #5 Best Place to Work & Named "Top Place to Work in 2011" by Boston Globe) is the only multi-channel digital marketing management (DMM) platform offering real time optimization for display, video, and mobile advertisers. With exceptional growth, DataXu is a private, venture backed company with the resources to make a big impact and the agility to lead revolutionary change in both technology and media.

DataXu is leading a revolution in advertising with the first and only machine learning-based Digital Marketing Management (DMM) platform: DX3, which makes impression-level decisions in real time, optimizing the creative, consumer and contextual ad choices to help brands acquire more customers for less money. We’re already recognized as a leader in the Forrester Research December 2011 report: "The Forrester Wave™: Demand-Side Platforms, Q4 2011," in which DataXu is recognized as a Leader with DX3 ranked as the #1 current offering. http://www.dataxu.com/news/press-releases/forrester-wave-report/

Beyond its technology, DataXu has developed a trusted reputation for expertly advising and servicing advertisers and media agencies trying to cross the chasm into a data-driven way of working.  DataXu is now expanding those relationships globally.

Benefit Highlights:

Medical & Dental Insurance – 100% company paid deductible

FSA (Medical, Dependent & Transportation care)

Onsite dry cleaning service

Company paid weekly catered lunches

Innovation Days

Generous Employee Referral Program

Monthly Employee Recognition Program

Free snacks and drinks

Friday socials



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