Xamarin is a fast growing start up founded in May 2011, currently 35 employees, with offices in Boston and San Francisco. We have thousands of paying customers and over one hundred thousand developers have used our tools.
Xamarin's mission is to make it fast, easy and fun to build great mobile apps. Xamarin provides the best platform for developers to create great mobile apps for IOS, Android and Windows Phone, using their existing C# skills, tools, and code to build mobile apps for IOS and Android. All developers, including those new to the C# language, benefit from the ability to share code between platforms, while building fully native apps, without compromise.
For most people on the planet, their first and primary experience with software will be on a mobile device. This shift to mobile will create several big companies on the order of Adobe, Macromedia, and Rational. Xamarin aims to be one of them.
What we are looking for:
Xamarin is looking for several Customer Success Engineers / Customer Success Managers with software engineering knowledge who enjoy interaction with customers and would be interested in a customer oriented role. In this position you will engage with Xamarin's fast growing developer community - both existing and potential customers - in order to increase customer loyalty and generate revenue. This role is a Sales Engineer role with emphasis on the sales component - and if you have not worked in a customer facing role before we are willing to train you and teach you everything you need to know to be successful.
A Day in the Life:
Xamarin is growing fast and has hundreds of trial downloads and inbound inquiries from developers every day. An important part of your role will be to follow up with trial customers, understand their requirements, educate them about Xamarin and ensure that they are successful on our platform, in the process converting them into happy paying customers. You will also be reaching out to Xamarin's existing customers, all of whom are software developers, in order to strengthen customer relationships. Xamarin already has thousands of paying customers, and you will be engaging with them to ensure they have everything they need to build great mobile apps.
At the same time you will be an advocate for Xamarin's customers within the Xamarin organization; it is Xamarin's vision to build the best possible developer platform - and it will be your role to find out what else customers need from Xamarin in order to be more successful. If you have an engineering background and enjoy helping other people to succeed, and engaging and communicating with customers, this is a great chance to move into a customer facing role with a strong technical focus. Xamarin will give you access to inside technical resources (including our CEO) to make sure that you have the knowledge and ammunition to be successful.
What you should bring to this role:
This role is based in San Francisco.
If you are interested, send us a current resume and salary expectations (base/OTE).