XOi, the leading provider of jobsite-focused technology for the field service ecosystem, arms the industry with a digital tool that connects people to mission-critical equipment. XOi is the hub in which every part of the job—from the field to the manufacturer—connects. XOi provides AI-powered workflows, asset and team management functions, a comprehensive knowledgebase, and immediate revenue-producing insights leveraging data from current and historical projects. Beyond this tool that manages consistency, profitability, and transparency, XOi’s goal is to create future-focused technology that modernizes the field service industry as a whole, and delivers 1 of 1 asset origination, performance, and diagnostics information of mission critical assets.

We are seeking a highly motivated and experienced Platform Engineering Manager to lead our dynamic platform engineering team. In this role, you will be the champion of developer experience, ensuring our engineering department has the tools, infrastructure, and support they need to build and deploy software efficiently and effectively. You will be responsible for leading and mentoring a team of talented engineers. This role requires a blend of technical expertise, leadership skills, and a passion for continuous improvement, all with a strong focus on empowering others to easily accomplish their tasks.

Responsibilities

Team Leadership & Talent Development

• Lead and manage the platform engineering team, including hiring, mentoring, performance management and career development

• Foster a developer-centric culture that emphasizes enablement, empathy and collaboration

Infrastructure Design & Operations

• Design, build, and maintain the infrastructure that powers XOi’s platform

• Ensure high availability, scalability and security of core systems to support seamless software delivery

Developer Productivity & Enablement

• Implement and manage CI/CD pipelines, infrastructure as code (IaC), and automation tools to streamline developer workflows

• Monitor and troubleshoot efficiency issues, proactively implementing solutions to minimize disruptions

• Prioritize initiatives and tooling that enhance developer experience and reduce cognitive or operational overhead

Collaboration & Cross Functional Partnership

• Work closely with engineering teams to ensure smooth integration, deployment and rapid feedback loops

• Communicate clearly during incident response, with a focus on resolution speed and transparency to engineering teams

Innovation & Technical Leadership

• Stay current on modern platform engineering practices, tools and trends

• Evaluate and champion new technologies that improve infrastructure reliability or developer satisfaction

Platform Strategy & Roadmap Execution

• Contribute to the platform engineering roadmap and long-term strategy

• Align technical priorities with organizational goals and developer needs to maximize impact

Qualifications

• Proven experience in platform engineering, DevOps, or a similar role, with a strong understanding of developer workflows.

• Strong understanding of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes) in the context of developer tooling.

• Experience with infrastructure as code tools (e.g., Terraform, CloudFormation) to automate and simplify developer environments.

• Proficiency in languages (e.g., Python, Go, Bash) and automation tools to enhance developer productivity.

• Experience with CI/CD pipelines and related tools (e.g., Github Actions, GitLab CI) to enable rapid and reliable deployments.

• Excellent leadership and communication skills, with a focus on collaboration and empathy with developers.

• Ability to work in a fast-paced, agile environment, prioritizing developer feedback and iteration.

• Strong problem-solving and troubleshooting skills, with an emphasis on resolving issues that impact developer productivity.

Preferred Qualifications

• Experience managing a team of engineers with a focus on developer enablement.

• Knowledge of networking concepts and protocols, especially as they relate to developer environments.

• Understanding of security best practices and compliance requirements, applied in a way that minimizes friction for developers.

• Experience with observability tools (e.g., Prometheus, Grafana, ELK stack) to provide insights and feedback to developers.

XOi Benefits

• XOi offers a comprehensive benefits package that includes medical, dental, and health, with eligibility the 1st of the next month following your date of hire

• XOi offers a 401(k), with eligibility at 90 days

• XOi offers Discretionary Time Off

• All new employees receive a one time $500 New Hire Stipend to support any updates needed for your home office space

• All employees receive a $50/monthly stipend to be used for personal wellness and $50/ monthly stipend towards internet expenses

XOi Technologies is an Equal Opportunity Employer
At XOi, we value individuality and the unique qualities we all bring to an organization. We believe everyone contributes experiences that have a significant impact on our product and customer experience. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy, genetic information, military or veteran status.