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Business Development Representative (BDR)

Sales | Remote | Full Time

Job Description

XOi Technologies, the leading provider of technician-first technology for commercial and residential field service companies, arms the field service industry with a digital tool that connects people to equipment. XOi technology is the hub in which every part of the job - from the field to the office - connects to facilitate a transparent experience for the OEM, Contractor, Technician, and Customer.

XOi provides remote support, visual documentation, training resources, asset and team management functions, a comprehensive knowledge base, and immediate revenue-producing insights leveraging data from current and historical projects.

Beyond this tool that manages efficiency, consistency and communication, XOi’s goal is to create future-focused technology that modernizes the field service industry as a whole, and helps to overcome the issues that threaten the livelihoods of the hard-working people in the trades.

At XOi, we’re continuing to build the next generation of intelligent technology solutions for field technicians, managers, and the customers they serve. As a Business Development Representative and valued member of our Sales team, you will be challenged with researching prospective customers, creating outreach strategies and identifying qualified sales opportunities for our Director of Enterprise Sales to drive to a successful close. You will conduct exploratory conversations with potential customers, use your business acumen to identify how XOi’s software can help a business grow and successfully position the XOi value proposition.

In an industry that is increasingly evolving through innovative software solutions and AI, XOi is excited to be at the forefront of making an impact on the continued evolution of the service industry and beyond.

Responsibilities:

  • Lead inbound and outbound interaction with SMB/ Mid-Market and Enterprise prospects through various channels (calls, emails, web forms, and social media) to engage and qualify them for further sales engagement with a commitment to achieving 80-100 activities per day

  • Use CRM data and data gathered by leveraging other tools and resources to effectively determine the right strategies to connect with prospective buyers - 1x1. We want a BDR to think smart and not just focus on hitting your daily dials.

  • Target and penetrate target accounts utilizing your outbound prospecting skills - research accounts, identify key personas, generate interest and develop accounts to drive demand

  • Work with sales and marketing to develop and refine messaging, approach and to share learnings across your team

  • Lead effective discovery with prospects uncovering their unique needs and pain points and align with the value XOi’s solution can provide

  • Secure demos and discovery meetings for Account Executives to further assess and penetrate and prospect’s business and their viability as a new customer with XOi

  • Attend trade shows and proactively build relationships with new and current prospects

  • Stay up to date on market trends and the competitive landscape including competition’s strategies, products and target audiences


Qualifications:

  • Inquisitive and a hunter for new business

  • 2+ years of business development and cold calling experience (SaaS, Field Service Management Software and/ or Construction Software experience preferred but not required)

  • Ability to meet and exceed monthly, quarterly and yearly quotas and KPIs

  • Effective time management skills - you know where you need to spend your time and you consistently focus on what needs to happen to drive the right results

  • Research leads, uncover needs, and consultatively persuade decision makers to consider XOi as a solution to meet their field service needs

  • Strong negotiation skills leveraging your confidence, tenacity, and ability to influence

  • Professional communication skills and a keen focus on customer experience

  • Bring a sense of urgency to meeting your quota and to serve the needs of our prospective customers

  • Comfortable communicating and working with all levels including C-level

  • Comfortable using sales tools such as Salesforce, ZoomInfo, and Sales Navigator to support research and outreach

  • Travel: must be willing to travel once or twice a quarter


You’re a Great Fit if You’re Someone Who:

  • Driven! Tenacious and eager to communicate value to customers leading to successful deals closing

  • Thrives in small, fast-paced dynamic environments

  • Is a self-starter with a competitive spirit and passion to excel and not afraid to tackle challenges head on with or without constant support

  • Understands the importance of meeting deadlines and quota attainment with a sense of urgency, and attention to detail while seeing the big picture

  • Has a passion for mentoring and encourages team growth by sharing your knowledge, skills, best practices, etc.

  • Value winning and losing together as a collective team with a focus on serving our customers

XOi Technologies is an Equal Opportunity Employer

At XOi, we value individuality and the unique qualities we all bring to an organization. We believe we all bring experiences that have an incredible impact on our product and the experience our customers gain from using our products. We do not discriminate against employees based on race, color, religion, sex, national origin, gender, identity or expression, age, disability, pregnancy (including childbirth or other related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.