Tasting Room Associate - Part-time
Jamieson Ranch Vineyards | American Canyon, CA | Part Time
Jamieson Ranch Vineyards, nestled in the southern gateway to Napa Valley, is a 300 acre, one of a kind property with sweeping vineyard and coastal views. JRV is dedicated to making exceptional wines and creating best in class guest experiences.
We are also the proud home of two great wineries, Jamieson Ranch and Roots Run Deep, who together share a state of the art production facility and tasting room: Two great wineries under one roof for guests to enjoy.
We are seeking dynamic individuals to join our tasting room/hospitality team. Do you have the hospitality gene? Are you a natural sales person who embraces the core values of genuine, elegant and compelling hospitality? If so, we can’t wait to meet you!
Duties and Responsibilities:
- Provide winery visitors with exceptional customer service and a world class tasting experience while selling Jamieson Ranch and Roots Run Deep wine
- Encourage wine club membership sign-ups
- Data entry and order processing in our point of sale (POS) system, Wine Direct/Vin 65
- Accurate cash handling
- Responsible alcohol service to our guests – we provide training to all new hires
- Be an ambassador of the brands at off and onsite events as needed
- Maintaining the appearance and cleanliness of the tasting room and performing assigned side work.
Attributes and Requirements:
- A natural born “people person” who thrives in an environment which surprises and delights our guests
- Strong interpersonal and teamwork skills
- A solid foundation of wine knowledge, with the strong desire to learn more
- Must be able to work weekends without scheduling conflicts or reservation
- A self-starter who is motivated by sales and exceptional guest service goals
- Comfort level with POS technology - Vin65,Square, etc.
- Prior wine sales and customer service experience preferred
- Experience working in a winery tasting room environment preferred
- Prior luxury hotel or restaurant experience a plus
- Knowledge of Napa Valley, wine country and the Bay Area
- A passion and talent for conducting tours
- Must be able to stand for long periods of time
- Must be able to use a computer and keyboard
- Be able to lift 40+ lbs regularly
- Must be over 21 years of age
This is a part-time position. Compensation is hourly, plus sales commissions.