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Network/Systems Administrator

IST | Getzville, NY | Full Time | From $75,000.00 to $100,000.00 per year

Job Description

About the Company

William S. Hein Co., & Inc., is a publishing company that proudly serves over 3,500 institutions in more than 150 countries. For decades, we have been dedicated to providing outstanding customer service and innovative solutions to the legal and general academic communities. Our commitment to excellence is reflected in our marquee product, HeinOnline, the largest image-based legal research database in the world.

HeinOnline offers more than 100 databases and over 200 million pages of content, making it the ultimate resource for legal professionals, scholars, and researchers. With its comprehensive collection of law journals, government publications, international treaties, case law, and more, HeinOnline empowers users to access unparalleled insights and conduct in-depth research with ease.

Employee Benefits
Here is a snapshot of the benefits offered to our employees:

  • Competitive Salary and Bonus
  • 401K/Profit Sharing Plan (typically 12-15%)
  • Medical, Dental, and Vision Insurance (up to 100% paid for)
  • Paid Time Off and Parental Paid Time Off
  • Flexible Remote Work & Schedule Options
  • In-house chef who prepares breakfast, lunch, and take-home dinners
  • Professional Development Opportunities
  • Employee Committees to Join (DE&I, Events, Newsletter, etc.)
  • Relocation Assistance
  • And many, many more listed on the Career page of our website

The Position
As a member of our team at HeinOnline, you will play a pivotal role in maintaining our IT infrastructure.

Responsibilities include, but are not limited to:

  • Assists with maintaining all aspects of the computer infrastructure including network, systems, security, hardware, software, and email. Assist with maintaining a server availability percentage of 99.999%.
  • Implements and maintains security measures across the organization's IT systems, including firewalls, intrusion detection systems, antivirus software, and encryption tools, to protect against cyber threats such as malware, viruses, hacking attempts, and data breaches.
  • Manages and maintains the IT infrastructure, including hardware, software, and network devices, ensuring they are properly configured, updated, and patched to address security vulnerabilities and compliance requirements.
  • Develops and enforces security policies, procedures, and guidelines to ensure the confidentiality, integrity, and availability of the organization's data and information assets. This includes defining user access controls, password policies, and data encryption standards.
  • Monitors security logs and alerts to identify and investigate security incidents, anomalies, and potential threats.
  • Conducts regular security audits and assessments to evaluate the effectiveness of security controls, identify gaps and vulnerabilities, and recommend improvements to strengthen the organization's security posture.
  • Assists with projects relating to the network and system. Follows through on all necessary items and ensures the assigned items are completed in a timely manner and by the assigned due dates.
  • Responds to assigned help desk requests. Ensures that requests are followed up on and completed in a timely manner and proper documentation is created. Provides training to end users as needed.
  • Assists with administering the company's Microsoft 365 subscription, Windows servers and services, Linux servers and services, SAN, and switching.


Desired Skills, Abilities, & Interests:

  • Enjoys implementing best practices and future-proofing our IT infrastructure
  • An affinity towards documentation and knowledge sharing
  • Collaborative and an affinity towards working in a team environment
  • Excited by complex and unique challenges
  • Comfortable with working in a deadline-driven environment

Education & Experience

  • Bachelor’s degree in Information Technology or a related field
  • 3+ years working in an Enterprise Linux infrastructure
  • 3+ years working in networking including, firewalls, routing, access points, switches, VPNs
  • Proficient in administering Microsoft 365 Environments
  • Experience with visualization and storage infrastructure
  • Experience with security concepts, tools, and implementing best practices
  • Knowledge of PowerShell and Bash scripting
  • Experience with on-prem and cloud storage infrastructures
  • A CISSP/SSCP certificate is not required but helpful

Other Position Information

Monday – Friday
7:30am-4:00pm OR 8:00am-4:30pm OR 8:30am-5:00pm

$75,000-$100,000 depending on experience

An Equal Opportunity for All
At William S. Hein & Co., Inc., we believe that diversity is what makes us stronger—in the workplace, and in the world. So, our mission is simple: to create an inclusive space where everyone feels valued and has an equal opportunity to succeed. If you have skills, passion, and a desire to make a difference, we want you on our team.

Additionally, we understand that each person has unique needs, so let us know how we can best support you during the interview process and beyond. We are committed to ensuring that each member of our team has an equal opportunity to thrive within our organization.