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Production and Fulfillment Floor Supervisor

Operations | Austin, TX | Full Time

Job Description

At Wondercide, we’re driven by a Fierce Love® for families. We wake up every day inspired by our mission to protect families of every kind, everywhere from pests with safe, effective solutions. We work with Mother Nature to deliver products that promote well-being. We do this so families can live long, happy, and healthy lives together. We believe in doing whatever it takes to protect those we love…and that when you know better, you do better.

Our promise to our customers: they’ll never have to go it alone. We’re in this together and we’ll be there to support each step of the way. That’s where you come in!

Role and Purpose within the Organization:

The Floor Supervisor supports daily operations and scalable growth of production and fulfillment for multiple channels in a consumer products goods business. You will be the leader of a growing, and dynamic group of production/fulfillment personnel.  You will act as a liaison between the Operations Manager and the Production/Fulfillment Team.  The ideal candidate should be comfortable wearing multiple hats and contributing in all facets while supporting a growing company.

Qualifications:

  • Previous production/manufacturing experience is required - both as an operator and in leadership.

  • Ability to communicate effectively with management and production/fulfillment team to ensure production and fulfillment needs are being successfully met.

  • Basic computer skills a must - Google platform experience preferred.

  • Independent/self-driven individual

  • Flexible schedule

  • Leads by example

  • Most importantly, a positive attitude!

Responsibilities:

  • Oversee production and packaging of natural solutions to be sold as consumer packaged goods

  • Oversee customer orders for shipping - including but not limited to order verification, picking, packaging, and shipping of all orders (small package, LTL, and customer pick up). Ensures orders are processed in accordance with company SOP’s and customer service standards.

  • Ensure all required paperwork (or automation) is present, being completed and used according to appropriate SOP’s

  • Works with operations management to direct and assign work to production & fulfillment team as needed to reach goals

  • Leads, guides, motivates, and communicates to team members professionally and competently

  • Provides training and development to new and existing employees to cultivate high performing team

  • Ensures the quality of products are maintained throughout the entire production & fulfillment process.

  • Notifies operations management of any equipment malfunctions or problems that are impeding production or fulfillment

  • Ensures all safety related concerns are communicated, addressed, and operations management notified.

  • Ensures all employees are operating equipment according to procedures.

  • Works with team to be sure areas are kept clean and organized at all times.

  • Document & communicate all personnel challenges & opportunities to operations manager so they can be addressed

  • Work with operations management to develop, document, and implement SOPs for back-of-house operations

  • Work cross-functionally with senior staff and team members to evaluate, prioritize and organize projects aimed at delivering continuous improvement

  • Make recommendations to management concerning improvements of procedures, processes, and software recommendations

  • Working Lead - Will be responsible for working on the production and/or fulfillment line with team as needed

  • Special Projects as needed

  • Support operations management, as needed, with daily reporting requirements

  • Assist in audits and inventory as needed

What’s in it for you?

  • We mentioned changing the world, right? Need more? You got it!

  • Work with a dream team that will support you and help you succeed.

  • Enjoy a stocked kitchen and periodic breakfasts.

  • "Fun Fun Fun Fridays!” 

  • Plenty of learning and development opportunities.


If you’re interested in joining the Wondercide Pack, apply today!

Here at Wondercide, we celebrate, support, and thrive on diversity and inclusion. We’re a proud Equal Opportunity/Affirmative Action Employer.