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Temporary Customer Service

Customer Service | San Francisco, CA | Temporary

Job Description

Temporary Customer Service Jobs (Financial District)

 

Are you looking for an exciting opportunity? If so, we want to hear from you! Wine.com, the leading online wine retailer, is seeking enthusiastic and motivated individuals with a passion for providing excellent customer service. We are currently accepting resumes for the Customer Service Representative position for the 2014 holiday season. 

About Wine.com       
Wine.com is the leading online wine retailer.  Our mission is to promote the wine lifestyle through innovation by providing customers with selection, guidance, convenience, and value not common in stores.  Located between California’s wine country and Silicon Valley, we’re passionate about using technology to offer the world of wine at your fingertips.  Unique in its industry, Wine.com owns a proprietary network of wine fulfillment centers which delivers in 1 or 2 days to most of the country.  For more information, visit our website at www.wine.com.

Temporary Customer Service Jobs (Financial District)

The Wine.com office is located in San Francisco's Financial District, one block from the
Montgomery Street BART station.

  • Flexible shifts available – F/T, P/T and weekends
  • Must be available to work hours as scheduled up to December 24th
  • Hours will be scheduled between 7am-7pm


Job duties would include, but are not limited to, the following tasks:
 

  • Answering phone calls and emails in a high volume Call Center environment
  • Placing Wine.com orders for customers over the phone
  • Making wine and gift basket suggestions based on customer needs
  • Answering customer questions about Wine.com products and services
  • Resolving customer issues, concerns and problems related to their accounts/orders


Important qualifications include:

  • Applicants must be 21 years of age or older
  • Strong verbal and written communication skills
  • Excellent customer service skills
  • Strong working knowledge of Internet, Microsoft Word, Microsoft Excel, Outlook and strong general computer skills
  • Knowledge and enjoyment of wine is a plus

 

NO PHONE CALLS. NO WALKINS
Location: San Francisco, CA
Compensation: DOE
Principals only. Recruiters please don't contact this job poster.
Please, no phone calls about this job!

Wine.com is proud to be an Equal Opportunity Employer.