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Senior DevOps Engineer

Infrastructure Engineering | Milwaukee, WI | Full Time

Job Description

The Senior DevOps Engineer will work as part of the Infrastructure Engineering team supporting various applications in the office, AWS and our two data center locations. The DevOps Engineer's responsibilities include but are not limited to: automation, build, package, dependency management, deployment, tools and monitoring, cloud computing and system topology design input.

Technology we use:

Deployment/Automation: Jenkins, Docker, Kubernetes, Terraform, Ansible, Gitlab-CI

Programming Languages: Shell scripting, Powershell, NodeJS, Python

Databases: MSSQL, PostgreSQL, MongoDB, Redis, MySQL

Monitoring/Logging: Nagios XI, Nagios Network Analyzer, ELK Stack (Kibana), AWS CloudWatch 

Specific Duties:

  • Mentor global teams of engineers in growing their knowledge and skillset

  • Help lead initiatives for upgrading and scaling our systems to improve availability, reliability, and performance

  • Collaborate with technical leads to integrate an end-to-end design that's well documented

  • Write scripts to automate the provisioning and maintenance of systems in a distributed, virtualized infrastructure

  • Work in an agile development environment, collaborating with Application Development and Architecture teams to implement and evolve solutions for a wide array of challenging projects

  • Develop solutions for technology, process, people, and practices for build and release management, application lifecycle changes, operation service delivery and support using the technologies mentioned above

  • Take an active role in developing the long-range highly available technical infrastructure and architecture plans for both on-premises and cloud (AWS) infrastructure

  • Experiment with new technologies to optimize the reliability and performance of our software and hardware infrastructure

  • Design and implement proactive monitoring to ensure health, performance, reliability, and security of our production and staging environments

  • Plan automated backups and disaster recovery/failover configurations

  • Troubleshoot and debug web and application servers for system and application issues

  • Produce high quality installation and configuration documents

  • Provide 24x7 on call rotation support for all supported technologies and be available in the rare case of a off-hours problem


  • B.S./M.S. in Computer Science or a related field 

  • 3+ years of experience working as DevOps Engineer

  • 2+ years of experience working with AWS cloud computing

  • Proficient with Unix/Linux terminal and Powershell console

  • Fluency with DevOps toolchains such as Jenkins and Gitlab-CI

  • Experience with version control system Git

  • Proficient in Python plus one or more programming languages such as JavaScript, Elixir, etc.

  • Knowledge of both Linux and Windows operating systems

  • Strong problem-solving and critical thinking skills

  • Excellent verbal/written communications skills and strong interpersonal skills to interact professionally and courteously with end-users and co-workers

  • Passion for learning new information and technologies 


  • Certified AWS Architect

  • Experience with distributed applications using Docker or Kubernetes

  • Experience with Terraform/Ansible or other configuration management tools

  • Experience with web servers (e.g. IIS, NginX, or Apache)

  • Experience with both SQL and NoSQL databases (e.g. MySQL, PostgreSQL, MongoDB or SQL Server) 

About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere in order to empower them to connect information and gain insights into learning which will drive meaningful improvements. The company serves a highly engaged client base of more than 1,700 colleges and universities worldwide, with solutions for planning, assessment, ePortfolios, faculty activity reporting, course evaluations and institutional surveys, as well as curriculum, catalog, and syllabus management. 

With award-winning solutions, Watermark is united and operates under one unique, value statement: People with Principles and Purpose drive Progress. In addition to an open, diverse, and inclusive culture built on transparency and continuous improvement, Watermarkers enjoy a competitive benefits packages, including flexible work arrangements, comprehensive medical, dental and vision plans, wellness perks, and more!

To learn more about Watermark’s educational intelligence solutions, visit  


Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.