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Product Designer

UI/UX | New York, NY | Full Time

Job Description

As a Product Designer, you are an integral part of our product team, tackling complex problems through the practice of human-centered design. Designers work to identify and account for often conflicting needs of diverse user groups within higher education, embracing the challenges of product innovation.

We’re looking for designers who provide frequent and clear communication, possess a self-driven work ethic, and thrive in a collaborative environment where your teammates' critiques are essential to your iterative process.

This role will work on our ePortfolios and Student Assessment product and will entail developing cohesive end-to-end software experiences for students, faculty, and administrators. With this role, you’ll have ample opportunity to create delightful experiences from scratch and iterate on existing designs based on user research through interacting with users directly. In addition, you’ll contribute towards the foundations of a design system across different products and this person will report to the Design Lead and work in partnership with the product, design, and engineering teams.

How you’ll lead:

  • Define user needs by leading/supporting research initiatives (such as interviews, focus groups, and client collaboration sessions) to create informed hypotheses that drive product direction alongside Product Managers.

  • Effectively design solutions that balance user, product, and company goals at all levels of fidelity, including: user flows, sketches, wireframes, prototypes, and visual designs leveraging and contributing to the Watermark Design System.

  • Create informed design iterations, validating your work with data and real users.

  • Incorporate feedback from team-wide critiques and share impactful, constructive feedback for others.

  • Design accessible and responsive solutions in order to deliver inclusive experiences for all users.

  • Communicate effectively with product owners and engineers to ensure accurate implementation of user experience designs.

  • Solve for edge-cases and make meaningful improvements to existing product experiences.

Required Skills & Experience

  • Bachelor’s or Master’s degree in HCI, Human Factors, Design, or a related discipline or 4+ years equivalent practical experience

  • 3 years working in a UX, IxD, product design or closely related role

  • Fluency in exploratory research and usability studies

  • Ability to synthesize behavioral information into actionable insights

  • Strong conceptualization and visual communication skills; Ability to distill abstract concepts into concrete design implications

  • Proficiency in information architecture, multi-step flows, and interaction design

  • Proficient knowledge of visual design principles

  • Ability to produce high-fidelity interface designs using modern design tools

  • Experience working within a design system, pattern library, or style guide

  • Experience designing fully-responsive web applications and familiarity with  browser technologies, including HTML, CSS and other modern front-end languages

  • Demonstrated understanding of web accessibility, and how to design accessible applications

  • Demonstrated ability to work in an Agile environment

  • Strong time management and prioritization skills

Tips / Instructions for Applying 

  • Showcase work that features all stages of your design process, from early sketches to final deliverables. 

  • Showcase work with different design iterations to demonstrate different approaches in solving a problem.

  • Be prepared to talk through different design iterations to demonstrate co-creation with users or feedback from stakeholders.

Please include a link to your online portfolio in addition to submitting your resume and cover letter 

About the Product Design Team at Watermark

Our product design team is measured by delivering on our mission: empowering institutions to engage educators and learners with better data to demonstrate and improve institutional effectiveness, program quality, and student learning.

You’ll join a talented team of multidisciplinary designers spanning three locations: New York, Austin and Milwaukee.

Our product design leadership actively works to build a diverse and inclusive design team. At Watermark, we understand that homogenous, siloed teams provide equally sterile results. We work to build a diverse and inclusive design team to be a model for the larger organization and ensure that we are living out our company’s core values.

We design enterprise software and work to educate the business on our users and their challenges, use design thinking as a tool for organizational change, and deliver on the Watermark’s goal to empower a new era of learning.

The product design team and user centered design are indispensable in reducing complexity in our space, and we believe that realizing our vision will change higher education for the better.


  • Competitive salary

  • Excellent medical, dental, and vision insurance

  • Paid Family Leave

  • 401(k) with match

  • Health club discounts, including up to a $400 annual fitness reimbursement

  • Flexible work options and paid Volunteer Day!

  • Fantastic office location and fun, collaborative work environment


About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere in order to empower them to connect information and gain insights into learning which will drive meaningful improvements. The company serves a highly engaged client base of more than 1,700 colleges and universities worldwide, with solutions for planning, assessment, ePortfolios, faculty activity reporting, course evaluations and institutional surveys, as well as curriculum, catalog, and syllabus management. 

With award-winning solutions, Watermark is united and operates under one unique, value statement: People with Principles and Purpose drive Progress. In addition to an open, diverse, and inclusive culture built on transparency and continuous improvement, Watermarkers enjoy a competitive benefits packages, including flexible work arrangements, comprehensive medical, dental and vision plans, wellness perks, and more!

To learn more about Watermark’s educational intelligence solutions, visit  




Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.