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Director of Product Design

Product Development | Austin, TX | Full Time

Job Description

Director of Product Design


As leader of the Product Design team at Watermark, you will sit on the product leadership team and partner closely with cross-functional leaders in product management and engineering to execute against our vision for transforming higher education with better data to improve learning. We are building new products and unifying existing products into one powerful Educational Intelligence suite to give educational leaders, faculty, and students the insight they need to make better decisions. You will convey the vision for our products’ user experience (both short and long term), articulate tradeoffs, get stakeholder buy-in, and ultimately execute by leading a team of designers towards incremental delivery on the vision. You’ll be a supportive people manager overseeing and mentoring product designers and other leaders in the team, ensuring they are empowered to do extraordinary work.

How You’ll Lead

  • Collaborate with product leadership, engineering leadership, and key stakeholders to define the holistic and future-facing vision for the Watermark suite of products and platform ensuring alignment and consensus around product design. 

  • Be the voice of the user; Evangelize user-focused design across the organization in stakeholder meetings and ensure we’re building an experience our users love across products.

  • Build, manage, and scale the Watermark product design team; Grow and mentor a well-rounded team across strengths, disciplines, and seniority. Define clear goals and empower them to work collaboratively and autonomously, while delivering thoughtful and impactful designs.

  • Streamline and develop internal design processes, including user testing and research, wireframing, prototyping, workflows, storyboarding, design critiques, and more; Ensure the team’s workflows are allowing them to deliver their best work and set up to scale.

  • Build strong partnerships and cross-team workflows with product, engineering, operations, marketing, and client facing teams to ensure we’re aligned on initiatives and delivering an engaging, user-focused product.

  • Cultivate a culture of innovation that welcomes new ideas; Work closely with product stakeholders to improve product releases and push the boundaries of design.

Required Skills & Experience

  • Bachelor’s degree in Design, HCI, Human Factors, or a related discipline. (Master’s preferred) or equivalent practical experience

  • 10+ years leading UX / product design strategy

  • 5+ years leading a team of designers; including experience managing other people leaders

  • Experience designing in a B2B organization with a SaaS enterprise product

  • Experience building, developing and scaling design teams and processes; value a culture that appreciates diversity of thought and work-life balance

  • Strong creative vision with an understanding of business objectives, exemplified in a rich portfolio

  • Demonstrated experience using research and data to drive decisions

  • Experience creating products to be inclusive across the range of human diversity with respect to ability, language, and culture

  • Experience working with and growing established design systems; experience establishing a new design system is a plus  

  • Ability to thrive in fast paced agile environments; experience working in EdTech and working with distributed remote teams is a plus

*Location: Austin is preferred but we will consider remote candidates as well. 

About the Product Design Team at Watermark

Our product design team is measured by delivering on our mission: empowering institutions to engage educators and learners with better data to demonstrate and improve institutional effectiveness, program quality, and student learning.

Our team consists of multidisciplinary designers spanning three locations: New York, Austin and Milwaukee.

Our product design leadership actively works to build a diverse and inclusive design team. At Watermark, we understand that homogenous, siloed teams provide equally sterile results. We work to build a diverse and inclusive design team to be a model for the larger organization and ensure that we are living out our company’s core values.

We design enterprise software and work to educate the business on our users and their challenges, use design thinking as a tool for organizational change, and deliver on the Watermark’s goal to empower a new era of learning.

The product design team and user centered design are indispensable in reducing complexity in our space, and we believe that realizing our vision will change higher education for the better.

About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere to empower them to connect information and gain insights into learning that will drive meaningful improvements. Through its innovative educational intelligence system, Watermark supports over 1,600 institutions around the world in developing an intentional approach to learning so that they can leverage data for a more holistic view of learning, faculty and staff impact, and institutional quality.

For more information on Watermark, visit

Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.