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DevOps Engineer

Sales | New York, NY | Full Time

Job Description

The DevOps Engineer will work as part of the Infrastructure Engineering team supporting multiple AWS environments globally. The DevOps Engineer's responsibilities include but are not limited to: automation, build, package, dependency management, deployment, tools and monitoring, infrastructure architecture design, and production support including incident and problem management.

The ideal candidate sees today's technology infrastructure as nothing more than code, managed in an SCM, enabling continuous integration, test driven development, to ensure seamless automation and repeatability.  

Watermark DevOps Charter

“Deliver business value with low operational overhead by engineering platforms, systems and processes to allow developers to deliver software quickly and efficiently while ensuring proper safeguards are in place to maintain stability, performance and security.”  


Technology we use:

Deployment/Automation: Jenkins, Docker, Kubernetes, Terraform, Ansible, Gitlab-CI, Octopus Deploy, AWS CodePipeline

Languages: YAML, shell scripting, Powershell, NodeJS, Python

Databases: MSSQL, PostgreSQL, MongoDB, Redis, MySQL

Monitoring/Logging: Nagios XI, Nagios Network Analyzer, ELK Stack, AWS CloudWatch 


  • Mentor global teams of engineers in growing their knowledge and skillset

  • Help drive initiatives for upgrading and scaling our systems to improve availability, reliability, and performance

  • Collaborate with technical leads to integrate an end-to-end design that's well documented

  • Write scripts to automate the provisioning and maintenance of systems in a distributed, virtualized infrastructure

  • Work in an agile development environment, collaborating with Application Development and Architecture teams to implement and evolve solutions for a wide array of challenging projects

  • Develop solutions for technology, process, people, and practices for build and release management, application lifecycle changes, operation service delivery and support using the technologies mentioned above

  • Take an active role in developing the long-range highly available technical infrastructure and architecture plans for both on-premises and cloud (AWS) infrastructure

  • Experiment with new technologies to optimize the reliability and performance of our software and hardware infrastructure

  • Design and implement proactive monitoring to ensure health, performance, reliability, and security of our production and staging environments

  • Plan automated backups and disaster recovery/failover configurations

  • Troubleshoot and debug web and application servers for system and application issues

  • Produce high quality installation and configuration documents

  • Participate in a Provide 24x7 on call rotation support for all supported technologies and be available in the rare case of a off-hours problem


  • B.S./M.S. in Computer Science or a related field 

  • At least one year of experience working as DevOps Engineer

  • At least one year of experience working with AWS cloud computing

  • Proficient with Unix/Linux terminal and Powershell console

  • Experience with DevOps toolchains such as Jenkins and Gitlab-CI

  • Experience with version control system Git and Gitlab Registry

  • Proficient in one or more programming languages such as Python, JavaScript, Elixir, etc.

  • Knowledge of both Linux and Windows operating systems

  • Strong problem-solving and critical thinking skills

  • Excellent verbal/written communication skills and strong interpersonal skills to interact professionally and courteously with end-users and co-workers

  • Passion for learning new information and technologies 


  • Certified AWS Architect

  • Experience with distributed applications using Docker or Kubernetes

  • Experience with Terraform/Ansible or other configuration management tools

  • Experience with web servers (e.g. IIS, NginX, or Apache)

  • Experience with both SQL and NoSQL databases (e.g. MySQL, PostgreSQL, MongoDB or MSSQL Server) 


  • Competitive salary 
  • Excellent medical, dental, and vision insurance
  • 401(k) with match
  • Commuter benefits
  • Health club discounts
  • Flexible Vacation and PTO
  • Company provided Health & Wellness Options
  • Flexible work options and fun, collaborative work environment

About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere to empower them to connect information and gain insights into learning that will drive meaningful improvements. Through its innovative educational intelligence system, Watermark supports over 1,600 institutions around the world in developing an intentional approach to learning so that they can leverage data for a more holistic view of learning, faculty and staff impact, and institutional quality.


For more information on Watermark, visit

Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.