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Business Analyst

Sales | New York, NY | Full Time

Job Description

Watermark is currently seeking a Business Analyst in New York. This position is part of the SVP of Operations and Business Intelligence Team and will be responsible for helping to build, maintain and present sales and business metrics, reports, and dashboards for Watermark Insights.  Additionally, this individual will work with functional leaders on various product performance projects and assisting with other ad-hoc projects.


  • Assist with the ongoing analysis of business performance to support daily business operations

  • Provide analytical support that drives key sales and finance decisions

  • Design and interpret key performance metrics. Deliver insights & recommendations

  • Assist in developing and delivering presentations for senior executives

  • Analyze competitive intelligence and pricing to improve product performance

  • Support strategic initiatives

  • Assist in troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes

  • Prepare analysis and recommendations for strategic decision making

  • Assist with ad-hoc project management



To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.


Desired Skills/Experience:

  • 3+ years of relevant work experience

  • Valuable work experience focused on quantitative analysis, Excel, and logical reasoning

  • Bachelor’s degree from an accredited university

  • Self-starter and a high degree of motivation to go above and beyond the task at hand

  • Exceptional problem-solving skills: demonstrated ability to structure complex problems,            develop solutions

  • Strong presentation skills, especially related to building compelling PowerPoint presentations

  • Work experience in consulting, finance, or sales operations is a plus

  • Experience with Salesforce strongly preferred

  • Experience with SQL, Tableau, R, Python and/or Business Objects (or similar analytical packages) a plus

  • Experience with JIRA, Confluence, and Aha! a plus


  • Competitive salary

  • Excellent medical, dental, and vision insurance

  • Paid Family Leave

  • 401(k) with match

  • Health club discounts, including up to a $400 annual fitness reimbursement

  • Flexible work options and paid Volunteer Day!

  • Fantastic office location and fun, collaborative work environment


About Watermark

Watermark’s mission is to put better data into the hands of administrators, faculty, and students everywhere in order to empower them to connect information and gain insights into learning which will drive meaningful improvements. The company serves a highly engaged client base of more than 1,700 colleges and universities worldwide, with solutions for planning, assessment, ePortfolios, faculty activity reporting, course evaluations and institutional surveys, as well as curriculum, catalog, and syllabus management. 

With award-winning solutions, Watermark is united and operates under one unique, value statement: People with Principles and Purpose drive Progress. In addition to an open, diverse, and inclusive culture built on transparency and continuous improvement, Watermarkers enjoy a competitive benefits packages, including flexible work arrangements, comprehensive medical, dental and vision plans, wellness perks, and more!





Watermark is an equal opportunity employer and does not discriminate against an individual based on the individual's race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic or activity.