Sales and Service Centre | Saint Laurent, Quebec, Canada
Based in Ville St-Laurent Position: Travel Consultant Voyages à La Carte, a fast growing and full service travel wholesaler is seeking Travel Consultants who are ambitious, performance driven and results oriented. Voyages à La Carte offers an exciting and energetic work environment that thrives on growth, accountability and problem solving. As an industry leader, Voyages à La Carte has worked hard to create a unique culture that embodies their core values and rewards employees for their dedication and performance. Responsibilities: • Answer general inquiries via telephone • Manage all aspects of the online booking process • Upsell products and services • Perform other duties as assigned by immediate supervisors Qualifications: • Minimum 1-3 yrs experience in customer service, preferably within a call centre environment • Knowledge of a GDS (Apollo, Sabre, Galileo , Amadeus a PLUS) • Excellent problem solving skills • Proficient in Ms Office • Excellent communication skills English and French (oral & written) • Solid team player comfortable working in a fast paced, dynamic environment • Friendly and outgoing personality • Detail oriented • Flexible to work various shifts ** FULL TIME POSITIONS AVAILABLE ** Benefits: Voyages à La Carte offers a competitive salary, training and development, teambuilding and social events, plus an attractive benefits package including health, medical, dental, vision, life and disability.