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Veteran Services Program Liaison HUD VASH

Adult Services | Hawthorne, CA | Full Time

Job Description

About Us:


Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.  VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


VOALA Veteran Services addresses a myriad of issues facing Veterans and their families including depression, anxiety, PTSD, TBI, substance use disorders, homelessness, unemployment, and lack of education. Our support helps Veterans overcome the barriers that stand between them and a stable, secure life. Mental health, housing, employment and case management are core aspects of our Veteran Services.


Under the supervision of the Director of Veteran Services, the Veteran Services Program Liaison coordinates funding and needs research for Veteran Services, leads the Grant writing process for the Veteran Service Group through completion of proposals to submission to the funder, and then monitors and assures program compliance with all contracts and grants awarded.


  • Work with the Director to submit funding applications, budgets, work plans and reports;
    • Perform relevant research to identify available grant opportunities and evaluate suitability for VOALA programs
    • Coordinate grant writing efforts; Keep the relevant staff informed about upcoming deadlines and deliverables, thereby ensuring smooth completion of work responsibilities
    • Work with the Financial Officer to establish and modify budgets as needed;
    • Work with Human Resources and Payroll to coordinate staff data for budgets/progress reports
    • Help create policies and procedures for interdepartmental interactions involving grant process/submissions
    • Provide training to the new staff on grants management and reporting requirements
  • Act as liaison between VOALA and funders and advise as to ongoing status of project;
    • Work with Director and program leadership to maintain open lines of communication between funder, program staff, program management, agency administration and regulatory bodies;
    • Maintain contract documentation; (i.e. copies of grant RFP’s/proposals, funder guidelines/policy and procedures manuals, budgets, work plans, reporting schedules, progress/data reports) monitoring visit requirements, schedules, corrective action plans, and related documentation;
  • Work with program and administrative staff to facilitate success of grant/contractual obligations;
    • Conduct regular site visits, working from a checklist to ensure compliance with grant/contractual obligations, health and safety regulations, documentation and record-keeping standards, health and safety regulations, documentation and record-keeping standards;
    • Conduct regular focus groups and client surveys and work with project evaluator/auditor for quality assurance; Identify and develop strategies to optimize the grants administration process;
    • Analyze the budget trends and make recommendations for cost control and reduction for various grants
  • Assist in the startup of new programs and planning out program implementation
  • Other tasks as may be required by the Director.



  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications


  • Bachelor’s Degree in Social Services or related field


  • 2 years’ experience in the Social Service field.
  • 1 Year of Grant Writing or Grant Administration experience 


  • Working knowledge of Grant writing
  • Knowledge of general policy compliance including audit 


  • Skilled with Microsoft Office suite, including: Outlook, Word, PowerPoint, Excel.
  • Proficient in Database Management.
  • Proficient in Data Mining and internet-based searches.


  • Demonstrated ability to write effective grants in nonprofit setting.
  • Ability to develop grant opportunities working with key community partners
  • Excellent written and verbal English language communication skills – Persuasive speaker and communicator
  • Excellent attention to detail, follow-through, accuracy and commitment to constituent satisfaction
  • Ability to handle multiple concurrent activities and competing priorities
  • Ability to handle highly sensitive and confidential information
  • Strong project management skills
  • Excellent organization and time management skills
  • Ability to meet deadlines and work under pressure
  • Proven ability to work with diverse internal and external stakeholders
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.


  • Professional Communicator
  • positive mindset
  • flexible
  • problem solver 


  • Master’s Degree in Social Services or related field
  • 1-year experience working with Veterans, non-profit
  • Case management experience
  • Familiar with, LAHSA file share, HMIS

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.