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Research Analyst

Corporate | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

The Evaluation Department assess the effectiveness of our programs through consultative approaches coupled with extensive data analysis. Based on results, the Evaluation staff works with the program to identify and implement strategies and processes for continuous improvements.

Responsibilities:

The Research Analyst:

  • Assist in survey development
  • Writes program recommendations and executive summaries of reports
  • Follows-up with programs on results from recent surveys
  • Manages special research projects
  • Ongoing rapport with programs
  • Day to day monitoring of program data/ evaluation activity
  • Determines appropriate quantitative or qualitative analyses
  • Prepares program evaluation reports, annual reports and other evaluation-related documents

Requirements:

  • Master's degree in social services, public health or equivalent
  • Minimum of 3 -- 5 years of experience in program evaluation, data management and training on data management
  • Minimum of 1 year of experience in program evaluation and/or data management in a community based organization
  • Proven knowledge and experience with project management, research, and statistical analysis methodology
  • Ability to conduct quantitative and qualitative analyses, create tables and charts in Excel, experience with databases and data sets
  • Experience with curriculum development and teaching
  • Excellent oral and written communication skills

Additional Preferred:

  • Experience in evaluation, SPSS, Atlas TI, R
  • Training on making data accessible to all stakeholders
  • Experience working in undeserved communities
  • Knowledge of ServicePoint and/or HMIS helpful
  • Strong organizational skills

                                                    VOALA is an Equal Opportunity Employer