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Program Manager (HVRP Orange County)

Adult Services | Orange County, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Homeless Veterans Reintegration Program (aka HVRP aka Helping Veterans Receive Paychecks) ensures that Veterans receive the employment and training services they need to get good jobs. HVRP offers job counseling, resume preparation, job placement, and follow–up. HVRP provides immediate transitional housing on–site and through referrals to VOALA Pathways to Home. Program staff ensures that participants receive essential supportive services such as clothing, shelter, referral to medical or substance use disorder treatments, and transportation assistance — either within VOALA or at another agency in the community.


  • Develop and manage project budget, development, performance goals, and service delivery for HVRP program
  • Train, coach, manage HVRP team on program requirements and tools and methods to meet those requirements
  • Track project milestones and develop progress milestones, develop progress reports, proposals, requirement documentation, presentations
  • Prepare quarterly report in common measures/VOPAR
  • Manage daily event calendar
  • Collaborate with community partners for services and employment opportunities to program participants
  • Conduct employ-ability assessments of potential clients; assessing readiness for work, level of ability, physical and mental capabilities of participants
  • Monitor and verify services provided to each participant on a regular basis, determining quality and effectiveness
  • Ensure HVRP program interim and final goals and requirements are achieved
  • Work with VOALA SSVF programs to provide housing services

Required Background and Skills:


  • Master’s degree in relevant field or equivalent combination of education and work experience


  • Minimum of 2 years’ experience managing case workers and job developers
  • Demonstrated skills working with participants from various backgrounds, particularly Veterans, people in recovery and/or homeless individuals

Special Skills Required to Perform this Position:

  • Proficiency with Microsoft Office
  • Effective written and oral communications skills
  • Valid California driver's license and dependable transportation with adequate insurance
  • Ability to establish and maintain strong partnerships with employers and community contacts

Preferred for this Position:

  • Master’s degree in Social Work preferred
  • US Armed Forces veteran strongly preferred

                                                      VOALA is an Equal Opportunity Employer