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Program Manager (HVRP - Downtown/East Los Angeles/Boyle Heights)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at   

HVRP Homeless Veterans Reintegration Program HVRP aka Helping Veterans Receive Paychecks programs ensure that Veterans receive the employment and training services they need to get good jobs.  HVRP offers job counseling, resume preparation, job placement, and follow–up.  HVRP provides immediate transitional housing on–site and through referrals to VOALA programs. We serve male and female Veterans by offering supportive services as well as job counseling and training through various community partnerships. Program staff ensures that participants receive essential supportive services such as clothing, shelter, referral to medical or substance use disorder treatments, and transportation assistance — either within VOALA or at another agency in the community.


The Program Manager for HVRP (Downtown/East Los Angeles/Boyle Heights) will:

  • Develop and manage project budget, development, performance goals, and service delivery for HVRP program
  • Train, coach, and manage HVRP team on program requirements, tools, and methods to meet those requirements
  • Prepare quarterly report in common measures/VOPAR
  • Manage daily event calendar
  • Collaborate with community partners for services and employment opportunities to program participants
  • Conduct employability assessments of potential clients assessing readiness for work, level of ability, physical and mental capabilities of participants
  • Monitor and verify services provided to each participant on a regular basis, determining quality and effectiveness
  • Ensure HVRP program interim and final goals and requirements are achieved
  • Work with VOALA SSVF  program to provide housing services


  • MSW or Master's degree in relevant field preferred
  • Minimum of 3 years of experience managing case workers and job developers preferred
  • Demonstrated skills working with participants from various backgrounds, particularly Veterans, people in recovery and/or homeless individuals
  • Proficiency with Microsoft Office

Additional Requirements:

  • US Armed Forces veterans strongly preferred
  • Valid California driver's license, insurance and reliable transportation
  • Bilingual (Spanish) preferred


VOALA is an Equal Opportunity Employer