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Program Manager (HFVVFP Program) - West Covina / Santa Ana

Adult Services | West Covina, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


  • Develop and manage project budget, development, performance goals, and service delivery for HFVVWF program
  • Work with team to find and enroll eligible female veterans, and veterans with families, to meet program requirements
  • Train, coach, manage HFVVWF team which is split between West Covina and Santa Ana locations on program requirements and tools and methods to meet those requirements
  • Track project milestones and develop progress milestones, develop progress reports, proposals, requirement documentation, presentations
  • Prepare quarterly report in common measures using DOL and Service Point reports and database
  • Manage daily event calendar
  • Collaborate with community partners for services and employment opportunities to program participants
  • Conduct employability assessments of potential clients; assessing readiness for work, level of ability, physical and mental capabilities of participants
  • Monitor and verify services provided to each participant on a regular basis, determining quality and effectiveness
  • Ensure HFVVWF program interim and final goals and requirements are achieved
  • Work with VOALA SSVF programs to provide housing services
  • Coordinate with VOALA HVRP program managers
  • Work with the respective Department of Labor representative to meet program requirements



  • Bachelor’s Degree in social services, business or public relations field or equivalent combination of education and work experience


  • At least 1 years of experience working in a human services leadership role
  • At least 2 years’ experience working as a Job Developer and/or Case Manager with demonstrated skills in working with vulnerable populations

Special Skills Required to Perform this Position:

  • Demonstrated skills working with participants from various backgrounds, particularly Veterans, people in recovery and/or homeless individuals
  • Proficiency with Microsoft Office
  • Effective written and oral communications skills
  • Valid California driver's license and dependable transportation with adequate insurance
  • Ability to establish and maintain strong partnerships with employers and community contacts
  • Effective written and oral communications skills

Preferred Skills for this Position:

  • Master’s degree in relevant field or equivalent combination of education and work experience
  • 3 years’ experience working as a job developer and/or in case management services with demonstrated skills in working with participants from various backgrounds


Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.