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Program Manager

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at  


The Program Manager will:

  • Direct a full range of professional and para-professional employees in efficient program operations
  • Evaluate program effectiveness and make recommendations to senior management for program changes and improvements
  • Advise senior management regarding future program direction
  • Develop and maintain inter-agency and community relationships
  • Collaborate with other Adult Services program staff to formulate plans for effective program activities
  • Coordinate in-service training events for staff
  • Monitor program compliance to funding sources' regulations as well as internal policies and procedures
  • Oversees and Manages program budget
  • Builds and maintains relationships with funder representatives
  • Establishes and collaborates partnerships with community, funding sources and other VOALA resources


  • Bachelor's degree (B. A.) from four-year college or university, master's degree in relevant field preferred
  • 4-5 years of experience working in a human services leadership role
  • Proficiency with Microsoft Office
  • Effective written and oral communications skills (English)
  • Prior experience as a supervisor or team leader managing
  • 10 or more individuals with diverse backgrounds
  • Proficiency in MS Word and Excel as well as Internet use

Additional Preferred:

  • At least 2 years of experience working with veterans, people in recovery and/or homeless individuals
  • Crisis resolution and problem-solving under stressful conditions
  • Effective written and oral communications skills (English)  
  • U.S. Veteran strongly preferred
  • Bilingual (Spanish) strongly preferred

VOALA is an Equal Opportunity Employer