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Program Manager

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.  Learn more at  


The Program Manager will:

  • Direct a full range of professional and para-professional employees in efficient program operations
  • Evaluate program effectiveness and make recommendations to senior management for program changes and improvements
  • Advise senior management regarding future program direction
  • Develop and maintain inter-agency and community relationships
  • Collaborate with other Adult Services program staff to formulate plans for effective program activities
  • Coordinate in-service training events for staff
  • Monitor program compliance to funding sources' regulations as well as internal policies and procedures
  • Oversees and Manages program budget
  • Builds and maintains relationships with funder representatives
  • Establishes and collaborates partnerships with community, funding sources and other VOALA resources


  • Bachelor's degree (B. A.) from four-year college or university, master's degree in relevant field preferred
  • 4-5 years of experience working in a human services leadership role
  • Proficiency with Microsoft Office
  • Effective written and oral communications skills (English)
  • Prior experience as a supervisor or team leader managing 10 or more individuals with diverse backgrounds
  • Proficiency in MS Word and Excel as well as Internet use

Additional Preferred:

  • At least 2 years of experience working with veterans, people in recovery and/or homeless individuals
  • Crisis resolution and problem-solving under stressful conditions
  • Effective written and oral communications skills (English)  
  • U.S. Veteran strongly preferred
  • Bilingual (Spanish) strongly preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.