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Program Coordinator (Payee Services - West Covina)

Adult Services | West Covina, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


  • Work in conjunction with the Program manager, Payee Benefits Specialists to identify program objectives, with clear goals for meeting or exceeding program requirements
  • Meet with program staff regularly to provide supervision and support
  • Maintain required records, reports and statistics for administrative, quality assurance, safety and control purposes
  • Evaluate program effectiveness and make recommendations to senior management for program changes and improvements
  • Monitor program compliance to funding sources regulations as well as internal policies and procedures
  • Train, coach, manage Payee Services team on program requirements and tools and methods to meet those requirements
  • Collaborate with community partners for services and opportunities to program participants



  • Bachelor's Degree in social work, social services, public administration, public health or related field


  • Minimum of 1 year of supervisory experience
  • Basic understanding of accounting principles
  • Knowledge of the Payee Services Program
  • Demonstrated skills working with participants from various backgrounds, Veterans, people in recovery and/or homeless individuals
  • Proficiency with Microsoft Office
  • Effective written and oral communications skills
  • Ability to establish and maintain strong partnerships with employers and community contacts

Preferred Skills:

  • Valid California driver's license and dependable transportation with adequate insurance
  • Bilingual (Spanish) preferred
  • Preferred experience with EGuardianship or other Rep Payee programs
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.