Program Coordinator (Payee Services - DTLA)

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Responsibilities:

• Work in conjunction with the Program manager, Payee Benefits Specialists to identify program objectives, with clear goals for meeting or exceeding program requirements
• Meet with program staff regularly to provide supervision and support
• Maintain required records, reports and statistics for administrative, quality assurance, safety and control purposes
• Evaluate program effectiveness and make recommendations to senior management for program changes and improvements
• Monitor program compliance to funding sources regulations as well as internal policies and procedures
• Train, coach, manage Payee Services team on program requirements and tools and methods to meet those requirements
• Collaborate with community partners for services and opportunities to program participants

Requirements:

• Bachelor's Degree in social work, social services, public administration, public health or related field
• Minimum of 1 year of supervisory experience
• Basic understanding of accounting principles
• Knowledge of the Payee Services Program
• Demonstrated skills working with participants from various backgrounds, veterans, people in recovery and/or homeless individuals
• Proficiency with Microsoft Office
• Effective written and oral communications skills
• Ability to establish and maintain strong partnerships with employers and community contacts

Preferred Skills:

• Valid California driver's license and dependable transportation with adequate insurance
• Bilingual (Spanish) preferred
• Preferred experience with EGuardianship or other Rep Payee programs

VOALA is an Equal Opportunity Employer