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Program Coordinator (Payee Services - DTLA)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


  • Work in conjunction with the Program manager, Payee Benefits Specialists to identify program objectives, with clear goals for meeting or exceeding program requirements
  • Meet with program staff regularly to provide supervision and support
  • Maintain required records, reports and statistics for administrative, quality assurance, safety and control purposes
  • Evaluate program effectiveness and make recommendations to senior management for program changes and improvements
  • Monitor program compliance to funding sources regulations as well as internal policies and procedures
  • Train, coach, manage Payee Services team on program requirements and tools and methods to meet those requirements
  • Collaborate with community partners for services and opportunities to program participants


  • Bachelor's Degree in social work, social services, public administration, public health or related field
  • Minimum of 1 year of supervisory experience
  • Basic understanding of accounting principles
  • Knowledge of the Payee Services Program
  • Demonstrated skills working with participants from various backgrounds, veterans, people in recovery and/or homeless individuals
  • Proficiency with Microsoft Office
  • Effective written and oral communications skills
  • Ability to establish and maintain strong partnerships with employers and community contacts

Preferred Skills:

  • Valid California driver's license and dependable transportation with adequate insurance
  • Bilingual (Spanish) preferred
  • Preferred experience with EGuardianship or other Rep Payee programs

VOALA is an Equal Opportunity Employer