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Program Coordinator (DOL Re-Entry Young Adults - Santa Ana OC)

Adult Services | Orange County, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Responsibilities:

The Program Coordinator will coordinate services and activities with community resources, service learning opportunities with community colleges and vocational schools. The Program Coordinator will coordinate career/job placement with employers, training resources and local workforce agencies.

  • Address intake and assessments, services planning, service delivery and goal attainment

  • Participate in defining procedures to enhance effectiveness and efficiencies of program operation; serves in key role for ground-level program start up including strategic planning and program implementation

  • Manage day-to-day operations of case managers' participant goals, objective and treatment plans; maintains a limited caseload

  • Conducts weekly case conferencing and monthly case files audits to assure participant records are complete and accurate

  • Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program procedures.

  • Provide crisis intervention for staff and participants as needed

  • Delegate tasks and responsibilities to appropriate staff

  • Coordinate in-service training events for program staff

  • Other duties as assigned

Requirements:

  • Bachelor's degree from an accredited college or university preferred

  • At least 2 years of experience of case management preferred

  • Prior experience as a supervisor or team leader managing individuals with diverse backgrounds

  • Demonstrated proficiency in MS Word and Excel as well as Internet use

  • Must be able to pass a background check

  • Valid California driver’s license, insurance and reliable transportation

  • Effective written and oral communications skills

Additional Requirements

  • Ability to work with people from various backgrounds and/or limited English capabilities

  • Experience connecting clients to resources

  • Must be willing to travel 25% of the time

VOALA is an Equal Opportunity Employer