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Program Coordinator (DOL Re-Entry Young Adults - Santa Ana OC)

Adult Services | Santa Ana, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


The Program Coordinator will coordinate services and activities with community resource providers; service learning opportunities with community colleges and vocational schools; and career/job placement with employers, training resources and local workforce agencies.

  • Responsible for intake, assessments, service planning, service delivery, and global attainment
  • Participate in defining procedures to enhance effectiveness and efficiencies of program operation; serves in key role for ground - level program start up including strategic planning and program implementation
  • Manage day-to-day operations of case managers' participant goals, objectives and treatment plans; maintains a limited caseload
  • Conducts weekly case conferencing and monthly case files audits to assure participant records are complete and accurate
  • Monitor program compliance to funder and VOALA policies and required procedures; maintains documentation of all program procedures
  • Facilitates groups and completes required documentation; evaluates sessions for appropriateness and effectiveness
  • Provides crisis intervention for staff and participants as needed
  • Coordinate in-service training events for program staff
  • Other duties as assigned  


  • Bachelor’s degree from accredited college or university (preferred)
  • 2 years case management experience (preferred)
  • Must be reliable and able to multitask
  • Able to communicate clearly and effectively
  • Must be able to pass a background check
  • Valid California driver's license and have reliable transportation
  • Must be able to work with people from various backgrounds
  • Must be able to have a flexible schedule
  • Must have experience working with under served population
  • Must be willing to travel 25% of the time

Experience Requirements:

  • Experience connecting clients to resources
  • Experience providing service to participants from diverse backgrounds
  • Must have demonstrated experience providing services to participants from diverse backgrounds (including providing culturally-appropriate services to people of ethnic/racial diversity, members of the LGBTQ community, and clients of varying socioeconomic histories)
  • Effective written and oral communications skills

VOALA is an Equal Opportunity Employer