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Peer Support Specialist Safe Housing for Veterans

Adult Services | Greater Los Angeles Area, CA | Full Time

Job Description

About Us:

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Emergency Residential Services - Safe Housing for Veterans

The Department of Veterans Affairs’ (VA) Plan to End Homelessness Among Veterans calls for enhancing current homeless service capacity as well as developing new programs and initiatives in concert with community and federal partners. The intent of this program is for VOALA to offer housing and supportive services to twenty-five (25) homeless Veterans in a safe and secure environment that supports their goals for recovery from homelessness. VOALA will be able to provide safe housing for up to ten (10) women at any given time based on the need of the community. VOALA services will be offered within the catchment areas of the VAGLAHS. VOALA is required to provide a therapeutic and rehabilitative milieu and attendance services targeting the underlying factors contributing to homelessness. VOALA is not required to provide detoxification or other hospital level treatment.

The goal of this program is to rapidly stabilize Veterans’ medical, mental health, substance abuse and other psychosocial problems in order to place Veterans in other appropriate transitional or permanent housing within 90 days.


  • Share personal experiences, skills, strengths, supports and resources in your recovery from mental health and/or substance abuse issues
  • Accompany participants to appointments and meetings, housing searches, voucher application/ issuance sessions, medical appointments, and any other client-centered activity
  • Assist participants in developing recovery plans with the skills, strengths, supports and resources to aid them in achieving goals and plans; work with case manager and benefit team in needed steps for self-directed recovery
  • Assist participants with setting up and sustaining self-help (mutual support) groups and with locating and joining existing groups
  • Assist other members of the staff with helping the clients identify and eliminate barriers in order to submit applications for benefits
  • Other duties as required



  • Valid California driver's license, insurance and reliable transportation


  • High school diploma (or GED/High School Equivalence Certificate)


  • Experience working with people dealing with recovery from mental health and/or substance abuse issues
  • Experience working with the homelessness population


  • Knowledge of the barriers of housing and the services available to people seeking adorable housing


  • Basic computer and Microsoft skills: Words, Outlook, and Excel


  • Ability to interact positively with diverse groups of client population with varying education and economic backgrounds


  • Dependable, prompt, client-focus, collaborative, prompt, positive mindset, flexible, and organized


  • Peer support certification from the Depression and Bipolar Support Alliance (DBSA) (Strongly preferred)
  • Housing First knowledge
  • 6 months of experience working in a residential setting
  • U.S. Veteran or 1 year of experience working with veterans, people in recovery and/or homeless individuals
  • Bachelor’s degree in Social Work or related fields
  • Experience connecting clients to community resources

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.