Peer Support Specialist HVRP Santa Ana
Adult Services | Santa Ana, CA | Full Time
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
HVRP Homeless Veterans Reintegration Program
The HVRP - (Helping Veterans Receive Paychecks) programs ensure that Veterans receive the employment and training services they need to get good jobs. HVRP offers job counseling, resume preparation, job placement, and follow–up. HVRP provides immediate transitional housing on–site and through referrals to VOALA Pathways to Home. We serve male and female Veterans by offering supportive services as well as job counseling and training through various community partnerships. Program staff ensures that participants receive essential supportive services such as clothing, shelter, referral to medical or substance use disorder treatments, and transportation assistance — either within VOALA or at another agency in the community.
JOB SUMMARY AND PURPOSE
The Peer Support Specialist serves on a team that is the central point of contact to coordinate and provide job placement and support services for assigned clients. As a staff member of the placement team, the Peer Support Specialist performs a wide range of tasks to assist peers in regaining independence within the community. Based on similar experiences, this position offers the Veteran empathy, support, and advice as challenges are faced along the way. The Peer Support Specialist adds experience-based competencies and real-world examples that complement the training and expertise of the job placement staff members.
DUTIES AND RESPONSIBILITIES
- Peer Counselor: Share personal experiences, skills, strengths, supports and resources for the transition from military to civilian life; Assist the Job Developer screen and assess participants and craft service and employment plans;
- Collaborate in the crafting of detailed individualized employment plan outlining activities and community referrals, with concise and clear goals to be tracked
- Develop a service plan that complements the employment plan, identifying service providers that are able to assist the participant overcome barriers to employment
- Accompany participants to appointments and meetings, housing searches, voucher application/issuance sessions, and any other veteran-centered activity.
- In coordination with the Job Developer, assist participants in executing employment plans with the skills, strengths, supports and resources to aid the participant in achieving goals and plans;
- Assist Job Developer with helping the participants identify and eliminate barriers and maintain employment and housing
- Assist participants with setting up and sustaining self-help (mutual support) groups and with locating and joining existing groups
- Develop skills required to progress to Job Developer, including gaining working relationships with local employers, linkages to job skills training resources
- Other duties as required
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- High school diploma (or GED/High School Equivalence Certificate)
- Personal experience in transition from Military to Civilian community
- Personal experience in transition, including recovery from mental health and/or substance abuse issues; or Personal experience with homelessness; knowledge of the barriers to housing and employment
- Basic Microsoft operating system navigation, outlook, word, excel, power-point, internet browser
SKILLS AND ABILITIES:
- Ability to coach and mentor veteran clients and their families
- Client- focused, Prompt, collaborative/team player, regular attendance, adaptable, communicator, organized, consistent, compassionate, and conflict resolution
- U. S. Armed Forces veteran
- Current California driver's license and clean driving record
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.