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Peer Support Specialist As Needed B3 OC

Adult Services | (B3-OC) Tustin, CA | Part Time

Job Description

About Us:

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


Battle Buddy Bridge Orange County (B3-OC) currently serves at the Veterans Hub as a peer navigation tool through the use of VA Certified Peer Specialist (CPS) services. This program will provide a wide range of wraparound services that focus on a holistic approach to support veterans and their families. These efforts are accomplished through our strategic use of the Title 31 VA Work Study benefit, which allows us to use student-veterans to serve as CPS to help service members in transition best navigate services and ultimately build a strong rapport. Our program’s wraparound services include the following: peer to peer assistance, transportation, moving assistance, emergency food boxes, hygiene kits, emergency financial assistance, and VA benefits linkage and information.  In addition, to ensure best practices the B3 team tailors care coordination to all veterans by following up on a scheduled agreed basis throughout their journey to ensure successful connection of services.


As a staff member of the Battle Buddy team, the Peer Support Specialist performs a wide range of tasks to assist peers in regaining independence within the community and mastery over their own recovery process. Based on similar experiences, this position offers the individuals empathy, support, and advice as challenges are faced along the way. The Peer Support Specialist adds experience-based competencies and real-world examples that complement the training and expertise of the benefit staff members.


  • Peer Counselor: Share personal experiences, skills, strengths, supports and resources in your recovery from mental health and/or substance abuse issues.
  • Accompany participants to appointments and meetings, housing searches, voucher application/issuance sessions, and any other veteran-centered activity.
  • Under the supervision of the Program Coordinator, assist participants in developing recovery plans with the skills, strengths, supports and resources to aid them in achieving goals and plans; work with Battle Buddy Team in needed steps for self-directed recovery (most often within the home of the Veteran)
  • Assist participants with setting up and sustaining self-help (mutual support) groups and with locating and joining existing groups
  • Other duties as required 



  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications


  • High school diploma (or GED/High School Equivalence Certificate)


  • Personal experience in recovery from mental health and/or substance abuse issues
  • Personal experience with homelessness


  • Knowledge of the barriers of housing and the services available to people seeking affordable housing


  • Basic Microsoft operating system navigation, outlook, word, excel, power-point, and internet browser


  • Ability to coach and mentor staff veterans/clients


  • Client- focused, prompt, collaborative/team player, regular attendance, adaptable, communicator, organized, consistent, compassionate, and conflict resolution.


  • U. S. Armed Forces veteran
  • Current California driver's license and clean driving record
  • Certified Peer Support Specialist

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.