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Outreach Specialist - (Jail In Reach)

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896.  We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

This jail in-reach program connects chronically homeless, dual diagnosed, frequently incarcerated individuals with a permanent housing solution. Embraces a “Housing First” approach, which prioritizes quick access to permanent housing without requiring “housing readiness”. Multi agency and inter-disciplinary provides wrap-around support. Connecting the most vulnerable to housing. Housing placement, employment services, mental health services, benefit services, case management, drug and alcohol treatment.


  • Provide in reach/outreach and engagement to the homeless community through reports/referrals from Los Angeles County Jails, Los Angeles Sheriff’s Department, social services providers and others
  • Conduct comprehensive screenings and assessments with homeless individuals to develop a case plan
  • Provide crisis intervention if needed, and make referrals to appropriate community resources
  • Provide supportive counseling and advocacy for individuals
  • Maintain complete client records, daily activity logs, mileage logs, HMIS and other reports as directed
  • Other duties as assigned


  • Bachelor’s Degree in social services or related field or equivalent combination of education and work experience
  • 1 - 3 years experience working homeless families/individuals or people in recovery
  • Knowledge of domestic violence, poverty, and federally funded mainstream programs
  • Developing Relationships with families as well as variety of services stakeholders (schools, health and public benefit agencies)
  • Excellent oral, written, organizational, and motivational skills
  • Must clear a LASD background clearance

Additional Preferred:

  • Proficiency with Microsoft Office; HMIS database experience strongly preferred
  • Valid California driver’s license, insurance and reliable transportation preferred
  • Effective written and oral communication skills; bilingual (Spanish) preferred
  • Veteran preferred
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law