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Monitor (mid-evening) - (Specialized Emergency Housing Program)

Adult Services | Lancaster, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Position Overview:

A monitor at the Transitional Living Program will help provide services for up to RHY (female and male) ages 17 and under youth who have left home without the permission of their parents or guardians, have been forced to leave home, or other homeless youth who might end up in contact with law enforcement or in the child welfare, mental health, or juvenile justice systems.  This program will be located in Antelope Valley (SPA 1) in northern Los Angeles County.    

                                                         This is for the Mid-Evening Shift only


  • Ensure Transitional Living Program is staffed 24 hours a day, seven days a week
  • Answer telephone and take messages for youth and staff; monitor doors and greet clients
  • Oversee preparation and serving of nutritious meals
  • Secure the facility, including periodically walking the facility and making reports as needed
  • Observe and report suspicious or unusual activities to the appropriate authorities
  • Ensure the ongoing safety of youth and immediately report and address any signs of harassment or other bullying or conflict issues
  • Oversee youth medications in accordance with instructions and maintain logs of client compliance
  • Assist in integrating positive youth development strategies and other evidence-informed practices to provide a holistic service approach including providing life skills through “teachable” moments
  • Ensure all interactions are provided through a trauma-informed care approach
  • Provide advice, encouragement, and positive role modeling for youth
  • Ensure a welcoming environment that supports and respects all clients regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, age, geography, socioeconomic status, language, literacy, or disability
  • Ensure adherence to standards for quality of care for clients and confidentiality
  • Participate in staff meetings, Care Coordination meetings, and required training's
  • Input required program data on HMIS
  • Complete written incident reports
  • Other tasks as assigned



  • High school degree or GED


  • At least one years of relevant experience working directly with youth
  • Experience working in a Basic Center Program, Emergency Shelter or group home facility

Skills Required to Perform this Position:

  • 21 years of age or older
  • Ability to work holidays, nights and weekends
  • Basic computer skills
  • Able to communicate clearly and effectively
  • Must be reliable and have the ability to multi-task
  • Must be able to work effectively with youth who have experienced trauma
  • Ability and willingness to work as a team member
  • Must have compassion for others
  • Must have access to reliable transportation
  • Must be able to pass a background check, including criminal history, personal references, and employment and education verification
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.