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Monitor (Graveyard) - (Independent Living Program)

Adult Services | North Hollywood, CA | Full Time

Job Description

About Us:

VOALA 
Helping Our Most Vulnerable Change Their Life Stories 

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

 
JOB SUMMARY AND PURPOSE 

A monitor will help provide services for individuals who have left home without the permission of their parents or guardians, have been forced to leave home, or other homeless youth who might end up in contact with law enforcement or in the child welfare, mental health, or juvenile justice systems.


DUTIES AND RESPONSIBILITIES 

  • Responsible for ensuring the safety of participants.
  • Provided crisis intervention as needed.
  • Answer telephone and take messaged for youth and staff
  • Ensure client compliance with program policies and procedures.
  • Dispense medication, document monitor logs and medication logs.
  • Respond to alarms and investigate disturbances immediately.
  • Responsible to complete written reports and incidents logs of daily activities.
  • Call police or fire department in cases of emergency: such as fire or presence of unauthorized clients/persons.
  • Complete written incident reports
  • Some maintenance/janitorial duties as needed
  • Must watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property.
  • Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc.
  • Ensure all interactions are provided through trauma-informed care approach.
  • Monitor and authorize entrance and departure of employees, participants, visitors, guest and other persons to guard against theft and maintain security of premises.
  • Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
  • Call police or fire department in cases of emergency: such as fire or presence of unauthorized clients/persons.
  • Some maintenance/Janitorial duties as needed
  • Ensures the ongoing safety of youth and immediately reports and addresses any signs of harassment or other bullying or conflict issues
  • Secures the facility, including periodically walking the facility and making reports as needed
  • Works with Program Coordinator in development of Individual Service Plans and linkages with services
  • Assists program staff in integrating positive youth development strategies and other evidence-informed practices to provide a holistic service approach, including providing life skills through “teachable” moments
  • Inputs required program data on HMIS, and completes written and incident reports
  • Other duties as required and is subject to change at any time.

 
Qualifications

REQUIREMENTS:

  • Must be able to pass a background check, including criminal history, personal references, and employment and education verification.
  • Must be over the age of 21 years old.
  • Must be able to work Graveyard Shift.

 
EDUCATION

  • High school diploma (or GED/High School Equivalence Certificate).


EXPERIENCE

  • 6 months in the security field or 6 months working with the target population, or a combination of both totaling 6 months of experience.
  • Any experience working in a Basic Center Program, Emergency Shelter or group home facility.

KNOWLEDGE

  • Skills in sourcing jobs, and cold calling potential employers.
  • Knowledge of local employment market.
  • Proficiency with Microsoft office, including PowerPoint.
  • Knowledge of the local community and the various services provided within the community that can be helpful for clients.


TECHNOLOGY SKILLS:
 

  • Basic Microsoft operating system navigation, outlook, word, excel, power-point, internet browser, etc.

 

SKILLS AND ABILITIES:

  • Excellent interpersonal skills including relationship building.
  • Excellent oral and written communication skills.
  • Ability to work holidays, nights and weekends.
  • Must be able to work effectively with youth who have experienced trauma.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.


INTERPERSONAL CHARACTERISTICS:

  • Client- focused Prompt, collaborative, team player, adaptable, communicator, organized, consistent, and compassionate.

 

PREFERRED QUALIFICATIONS:  

  • 1 year of experience working with at-risk youth and/or homelessness population.
  • Valid California driver’s license, acceptable proof of automobile insurance, and/or reliable mode of transportation.
  • Knowledge and experience navigating and logging data into a Homeless Management Information System (HMIS).
  • Bilingual in English and Spanish (written and verbal).


Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.