Monitor - GPD Low Demand and Service Intensive -7am – 3:30pm
Adult Services | Los Angeles, CA | Full Time
Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.The Low Demand Program is a VA Service Model designed using a low demand/harm reduction model to better accommodate chronically homeless veterans and veterans who were unsuccessful in traditional treatment settings. Programming does not require sobriety or compliance with mental health treatment as a condition of admission or continued stay. Overall, demands are kept to a minimum; however, services are available as needed. The goal is to establish permanent housing in the community while providing for the safety of staff and residents.
The Service Intensive Program is a VA Service Model using a “Traditional/or General Purpose” transitional housing approach. It provides transitional housing and a milieu of services that facilitate individual stabilization and movement to permanent housing as rapidly as clinically appropriate.
Residents have a goal of obtaining permanent housing, financial security, and/or a personal support system. What makes the program unique is its individualized approach and focus on compassion and tolerance: we will emphasize service that builds personal growth, self-determination, and community reinforcement; we will take measures to ensure family preservation and/or reunification; and we will recognize and celebrate the achievements of the individual.
- Assists the Program Manager with maintaining safety and cleanliness of the facility. Most importantly, the monitor provides support for facility residents and treats residents with dignity and respect.
- Monitor clients to ensure they are safe and program compliant. This may include asking residents to perform their chores and/or attend mandated groups
- Answers telephones, checks medication and sign out log books, and document shift reports of activities and/or incidences that occurred while on duty
- Conducts hourly walk-throughs of the facility, weekly sometimes daily dorm/room inspections, bed checks, urinalysis and breathalyzer tests as needed
- Maintains cleanliness of the facility by sweeping, mopping, and other forms of maintenance in order to turn over a clean facility to the relieving monitor and keep a professional looking work environment
- Handles resident meals, signs for deliveries, issues resident mail, and ensures that packing slips and invoices are filed
- Oversees resident medication compliance and reports non-compliance to resident’s case manager, and program manager
- Other duties as assigned by program manager
- High school diploma or GED
- One-year experience in mental health, substance abuse treatment and/or homelessness
- Experience with monitoring intake of prescription medication desirable
- Harm Reduction
- Housing First Model
- Substance Use Recovery and Relapse
- Excellent with Microsoft Office (Word, Excel, Outlook, etc.)
- Excellent with Windows Operating System
Skills and Abilities:
- Able to communicate clearly, effectively, and compassionately with others
- Excellent Customer Service
- U.S. Armed Forces Veteran
- Licensed Drug and Alcohol Counselor preferred
- Certified Peer Support Specialist preferred
- One year of experience in residential treatment setting preferred
- Experience with homeless Veterans preferred