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Monitor - (Bridge Housing for Women)

Adult Services | Whittier, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

Responsibilities:

  • Secures the bungalows/apartments by periodically walking the facility, providing general oversight to assure the safety and well-being of program residents, and creating incident reports as necessary with daily log entries
  • Monitor and authorize entrance and departure of employees, residents, visitors and other persons to maintain security; assures residents and other individuals are in compliance with facility policies
  • Provide crisis intervention as needed
  • May assist Clinical staff in responding to emergencies by contacting police, hospital, and program manager
  • Schedules and performs regular deep cleaning projects and assist Residents with program expectations
  • Completes written reports and incidents logs of daily activities and irregularities
  • Maintains cleanliness of bungalows/apartments and public spaces and/or as assigned for the purpose of providing an effective working/learning environment that adheres to CCL requirements, prevents potential damage and reduces liability exposure
  • Conducts regular inspections of the facilities and grounds to identify repair and construction needs; reports recommendations to Program Manager for review by VOALA maintenance management
  • Performs additional duties as assigned for the purpose of ensuring efficiency and effective functioning of bungalow/apartment units
  • Other duties as assigned

Requirements:

Education:

  • High school diploma or GED or equivalent combination of education and work experience

Experience:

  • Must be at least 18 years’ old
  • Minimum of 1 year in the security field required or 6 months Monitoring experience
  • If a recovering alcohol and/or drug user, must have at least 1 year of continuous sobriety

Special Skills Required to Perform this Position:

  • Must exhibit respectful methods for reminding residents about expectations and rules without engaging in argumentative behavior
  • Excellent customer service skills a must
  • Effective oral and written communication skills
  • Ability to maintain confidentiality
  • Ability to exercise patience, understanding, creativity, and flexibility

Preferred Skills for this Position:

  • Ability to perform under circumstances of possible emotional stress and conflict, dealing with un-cooperative clients
  • Ability to work a regular schedule provided by your direct supervisor
  • May be required to perform light cleaning to ensure facility is clean and maintained (inspection ready) at all times
  • Ability to lift up to 50 pound
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law