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Lead Trauma Informed Peer Support Worker GRYD

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

VOALA

Helping Our Most Vulnerable Change Their Life Stories

 

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.  VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

 

GANG REDUCTION AND YOUTH DEVELOPMENT

GRYD is dedicated to strengthening and stabilizing communities that have been adversely affected by high incidents of violence, poverty and unemployment.  GRYD focuses on creating safe spaces and providing vital resources and platforms for community members to build trust and healthy relationships with each other and with law enforcement.  VOALA provides Case Management and Community Intervention Worker services to the following GRYD locations established by the City of Los Angeles:

  • Rampart 2
  • Newton 1
  • Newton 2
  • Southwest 2

 

Trauma Informed Care

VOALA will serve and engage gang-involved youth or young adults between the age of 14 years and 25 years who are present in a GRYD Zone.  The Program will improve and expand access to a continuum victim advocacy to young adult victims of violence and trauma, providing early intervention and treatment services, including access to appropriate medical care and counseling.  

JOB SUMMARY AND PURPOSE

The Lead Trauma Informed Peer Support Worker (Lead PSW) oversees and conducts outreach to victims of gang violence and trauma, ages 14-25, and provides services and resources in the assigned service area.  The Lead PSW will arrange, coordinate, monitor, mentor, and assure all delivered services by the peer Support Worker team.   Performs outreach to CBO’s, schools, Law Enforcement, Probation, Council Office and all other stake holders in our service area. .  The position requires a combination of administrative/office duties and field/outreach work.

DUTIES AND RESPONSIBILITIES AS LEAD TRAUMA INFORMED PEER SUPPORT WORKER:

  • Keep track of all 23 GRYD zones
  • Make sure all zones are getting consistent groups,
  • Keep track of all participants in each GRYD
  • Make sure staff follows curriculum and prepares lessons ahead.
  • Make sure staff has documentation, curriculum snacks and all necessities to facilitate groups
  • Give Program Manager bi-monthly reports on all GRYD areas and staff
  • Create monthly reports to deliver to funder
  • Have every staff give individual area reports to GRYD RPC
  • Run ETO reports making sure all data is up to date and correct.
  • Discipline staff when needed

 DUTIES AND RESPONSIBILITIES AS TRAUMA INFORMED PEER SUPPORT WORKER:

  • Conduct comprehensive screenings and assessments with individuals to develop a Trauma health care plan.
    • Create Curriculums specific to target population.
    • Create focus groups.
    • Find mental health resources in the service area.
    • Connect participants that need more intensive mental health services.
  • Work with families to alleviate stressors and teach ways to cope with stress
  • Manages a standard caseload of approximately 25 individuals, acts as advocate for clients
    • Develop a plan for participants to build a positive relationship.
    • Document and maintain all case files in physical files and database.
  • Keep records and documentation in accordance with program policies and procedures
  • Home visits to assist clients and family with services needed
  • Share personal experiences, skills, strengths, supports and resources to youth participants
    • Provide information on trauma-informed care and self-care strategies
    • Help participants make sense of how they are currently coping with trauma stressors and stress
    • Assist participants to consider and explore new strategies for coping
    • Create opportunities for participants to build/restore a sense of control and empowerment
    • Involve youth in selecting the topics to be discussed during each Wellness Circle
  • Conducts outreach to community stakeholders, establishes focus groups
    • Facilitate workshops such as Trauma informed Care, Cognitive Behavior, Motivational Interviewing, Trauma health groups and healing circles.
    • Regularly facilitate focus groups of participants (staff/youth/community members) to have their voices heard on their needs, wants, concerns, and experiences
    • Able to travel and facilitate workshops at 3 to 4 GRYDs
    • Deliver workshops at SNL and FNN sites
    • Create, deliver and collect feedback forms after each groups.
  • Other duties as assigned

Qualifications

REQUIREMENTS:

  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
  • Valid California driver’s license, acceptable proof of automobile insurance, and/or reliable mode of transportation

EDUCATION:

  • High School Diploma or equivalent
  • Undergo thorough “train the trainer” training on trauma-informed care provided by VOALA’s internal LCSW staff who have experience training direct-service staff on trauma-informed care

EXPERIENCE:

  • Must be familiar with the challenges facing at-risk youth
  • 2 years of experience working with at-risk youth or victims of violent crime

 KNOWLEDGE

  • Knowledge of ETO Date base
  • Knowledge of GRYD Phases
  • Case Management ethics, HIPAA, clinical documentation methods, client focused ideology

 TECHNOLOGY SKILLS:

  • Microsoft Office (Outlook, Word, Excel)

SKILLS AND ABILITIES:

  • Able to lead and mentor junior staff members
  • Ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients.
  • Ability to communicate effectively in oral and written English language.
  • Apply SET’s to participants
  • Able to travel and facilitate workshops at 3 to 4 GRYDs
  • Work late, weekends and holidays (flexible schedule)
  • Create monthly calendar of activities.
  • Create monthly community engagement, parent and client activities.
  • Attend monthly meetings.
  • Travel and drive for program outings and activities.
  • Adapt to new and changing situations in program.
  • Manage time very well.
  • Support all staff in community and in-house activities.
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.

INTERPERSONAL CHARACTERISTICS:

  • Client-focused, prompt, collaborative, team player, adaptable, communicator, highly organized, consistent, compassionate

PREFERRED QUALIFICATIONS:

  • Bachelor’s Degree in Social Sciences, Social Work, Social Services, Public Administration, Public Health or related

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.