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Lead Driver Pathways to Home

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Helping Our Most Vulnerable Change Their Life Stories 

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at


Pathways to Home is the largest homeless shelter in Los Angeles, providing a diverse group of services, including: Comprehensive Case Management Services, Affordable Housing Assistance, Transitional Housing Programs, Permanent Housing Placements, JWCH Mobile Clinic, Department of Health Services, USC-HIV Study/Prevention.

Pathways to Home residents begin a journey toward a permanent, sustainable housing situation from the moment they walk through the door. Each resident has an action plan and the support services they need to find work, get access to benefits they may be eligible for, get access to healthcare and ultimately get access to long term housing.


The Lead Driver is responsible for completing assigned routes while maintaining a safe environment for passengers and deliverable. Leads and provides support to other drivers at assigned location. .


  • Responsible for kitchen drop off for various inter-agency locations in a timely manner ;collaboration with kitchen staff onsite to assist with inventory of products and other duties as assigned
  • Perform scheduled routes for pick up and drop off while maintaining participate/staff safety
  • Responsible for donation pick up and deliveries in collaboration with outside agencies
  • Responsible for communicating all maintenance (routine and incidental) to management and collaborating for repair
  • Responsible for ensuring completion of daily duties, schedules routes, and policy and procedures are being followed by transportation department.
  • Develop training and log audit regimen for all drivers and ahere to standard management reporting as assigned.
  • Other duties as assigned



  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verification
  • Current California driver's license and clean driving record


  • Primary Grade Education with development planning to obtain GED


  • Minimum of 6 months of experience working in the human services field
  • Minimum of 1 year of experience in a driving/delivery position


  • Ability to use GPS/Route technology


  • Strong written and verbal communication, 
  • Ability to set priorities, handle multiple tasks, problem solving, decision making, interpret data, detail oriented, accurate, analytical, organize, read/write; 
  • Proficient in understanding and communication of the spoken and written English language,
  • Ability to meet established deadlines


  • Client- focused, Prompt, collaborative/team player, regular attendance, adaptable, leader, communicator, ability to multitask, organized, consistent, compassionate, ability to delegate, mentor-ship skills, effective stress management, leadership skills, and conflict resolution/mediation


  • High School Diploma
  • 1 year in a management role
  • Commercial driving experience

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.