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Lead Clinical Case Manager - ODR/DHS Housing

Adult Services | Los Angeles, CA | Full Time

Job Description

About Us:

Volunteers of America of Greater Los Angeles is a large, national not-for-profit organization founded in 1896. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at

Our mission is to successfully habilitate eligible individuals by diverting them from the traditional criminal justice system and providing them with the tools they need to lead a productive and law-abiding lifestyle while improving mental health recovery and successful re-entry into the community. 

  • Evaluate and refer clients to appropriate service modalities where they will receive mental health services and access to various benefits, as well as housing and supportive services. Services include, crisis intervention, case management, transitional housing, and life skills counseling in a field setting. Program participants will have will be involved with criminal justice system as well as suffering from co-occurring disorders.


  • Provides training, supervision, and problem-solving guidance for Case Management Team in close consultation with Clinicians
  • Performs needs assessments with clients to determine housing stability barriers and develops housing stabilization plans with participants
  • Works with participants that are experiencing a variety of psychiatric, medical and social problems by motivating behavioral changes among enrolled participants
  • Conducts ongoing psychosocial assessments to determine needs of program participants and family members and encourages active participation in the treatment planning process
  • Conducts scheduled weekly home visits for each assigned participant; provides unscheduled visits for crisis intervention as required by critical incidents
  • Attends Court as the client liaison as part of case management



  • Master's degree in social work, psychology, or counseling from fully-accredited college or university
  • MSW or MFT plus under current supervision for license
  • Registered with the Board of Behavioral Sciences as an Associate Clinical Social Worker (ASW) or Associate Marriage Family Therapist (AMFT)


  • Minimum of 1 year experience of complex, specialized care management experience in homelessness, addictions, under-served and/or prison re-entry program with high acuity clients with comorbidities  - highest level of care.

Special Skills Required to Perform this Position:

  • Basic knowledge of psychosocial treatment modalities, especially cognitive behavioral therapy (CBT), dialectical behavior therapy skills training (DBT), motivational interviewing (MI), relapse prevention (RP), Seeking Safety
  • Strong employee skills with implementation and development of policies and procedures
  • Effective written and oral communications skills with people from varied backgrounds
  • Proven working knowledge of Microsoft Office; ability to learn and use program-specific software
  • Valid California drivers license and access to dependable transportation with adequate insurance
  • If recovering substance user, must have at least 3 years of sobriety

Additional Preferred:

  • Master's degree in Social Work (MSW) preferred
  • Coursework in substance use disorder counseling a plus
Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
This employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.